Leasing Manager

Coastal Ridge • Cincinnati, OH

1d • Onsite

About The Position

As the Leasing Manager, you’ll be responsible for all aspects of portfolio leasing production to achieve leasing goals and enhance the execution of portfolio business plans. You'll be hands-on with sales/strategy/communication, oversee the leasing team, and provide excellent customer service to our valued residents. This is a full-time, non-exempt position reporting to the Property Manager. You'll work at Coastal Ridge Real Estate's scattered site investment portfolio, Peak Property Group. Our Cincinnati portfolio, consisting of over 100 residential properties in Clifton Heights, Over the Rhine, East Walnut Hills, and Newport neighborhoods, totaling nearly 1,000 units and growing!

Requirements

• Sales Driven. You know what it takes to effectively close the sale. You are a competitive, proven performer with a strong track record.
• An energetic team player. You are energetic and enthusiastic. You work effectively with others and go above and beyond to support the needs of your team.
• A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and ensure you reach the finish line.
• Enthusiastic about customer service. You understand how successful customer service is delivered and approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service.
• Strong verbal and written communication skills.
• Comfort using technology.
• Must hold a valid driver’s license and be insurable under company policy.

Nice To Haves

• Experience in real estate, management, leasing, multi-family/single family/scattered site housing, sales, hospitality, or retail, preferred.

Responsibilities

• Oversee all leasing production to achieve leasing goals, including sales strategy, hands-on leasing, process enhancement, lease velocity management, and reporting.
• Analyze portfolio and market information to make data driven recommendations and decisions related to pricing, property renovations/finishes, and marketing.
• Implement all marketing strategies within the portfolio, including ad analysis and quality control, social media posting, photography, and reputation management.
• Achieve both individual and team leasing goals, proactively identifying opportunities and addressing challenges in collaboration with the Property Manager.
• Mentor and support the leasing team by setting clear expectations, offering guidance, and providing resources to achieve success. Provide ongoing training and feedback to ensure continued development of leasing team through avenues including but not limited to: shadowing tours, reviewing prospect communication as well as systems usage in alignment with best practices.
• Assist in the preparation of weekly and monthly reports, contributing to the property’s overall performance and success.
• Foster superior service by addressing escalated resident concerns with professionalism and care. Including curating communication, managing the resident life cycle, and prospect and resident follow-up.
• Collaborate with internal teams including project management, marketing, sales and asset management. Assist with special projects related to property renovations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed