Leasing Manager

Haverkamp PropertiesCoralville, IA

About The Position

Haverkamp Properties is a 31-year-old family business focused on creating communities where people love to live. The company is working towards a 10-year target of 17,000 units under management. This role requires a leader who embraces core values of Service, Hard Work, Accountability, Results-Driven, and Integrity. The ideal candidate will lead and manage a team, provide outstanding customer service, organize prospect-generating activities, problem-solve, and close apartment sales using available tools and resources. Success in this role is defined by proficiency in Lead Generation, Lead Conversion, and Customer Fulfillment. The company provides training and support for team success. This role is accountable for achieving weekly pre-leasing goals with a greater than 95% occupancy end goal, obtaining a renewal retention rate of greater than 35%, and maintaining a property delinquency rate of less than 1.5% per month. The company operates on EOS (Entrepreneurial Operating System), meaning the leader will provide clear directions, necessary tools, act with the greater good in mind, delegate appropriately, understand the employee's role, set clear expectations, communicate effectively, conduct effective meetings, and meet one-on-one quarterly or as needed, while also rewarding and recognizing performance.

Requirements

  • Lead Generation
  • Lead Conversion
  • Customer Fulfillment
  • Ability to lead, manage, and hold a team accountable.
  • Ability to provide outstanding customer service.
  • Ability to organize and lead prospect-generating activities.
  • Ability to problem-solve and overcome objections.
  • Ability to lease apartments.
  • Value clear processes.

Responsibilities

  • Lead, manage, and hold their team accountable.
  • Provide outstanding customer service - respond to every lead and stay connected with qualified leads.
  • Organize and lead prospect-generating activities.
  • Problem-solve – overcome objections.
  • Lease Apartments – use the tools and resources available to close the sale.
  • Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal.
  • Obtain a renewal retention rate of greater than 35%.
  • Effectively maintain a property delinquency rate of less than 1.5% per month.
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