Leasing Manager - West Village

Bell Partners Inc•Durham, NC

7d•Onsite

About The Position

Bell Partners is seeking a Leasing Manager for their West Village location. The Leasing Manager will be responsible for marketing efforts, interacting with prospective residents, handling resident issues, and coordinating lease renewals with a team of Leasing Consultants under the supervision of the Community Manager. This role ensures property performance by maintaining the grounds and apartments to be show-ready and inspecting made-ready apartments. The Leasing Manager will also conduct tours for visitors and guests, showcasing amenities, apartments, and models. This role may involve walking on hills and climbing stairs.

Requirements

Understanding of and alignment with Bell Core Values
BA/BS in business, sales, or related field, relevant experience, or a combination
2+ years of experience in multi-family leasing or 2+ years of experience in B2B selling desired
Ability to lead a team and successfully work on a team
Excellent oral and written communication skills
Strong marketing skills
Strong working knowledge of MS Office Suite
Exceptional customer service skills and a professional image
Good decision-making skills and knowledge on how businesses work
Walking, bending, reaching, climbing, and lifting to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials
Must be comfortable with heights and moving heavy objects

Responsibilities

Recruit, hire, onboard, manage, and provide performance feedback to employees to ensure community performance and adequate staffing.
Motivate associates through recognition programs, training, and team building to ensure the team meets Operations strategic drivers.
Train staff members on proper leasing techniques and resident service.
Conduct weekly meetings with maintenance and leasing staff.
Set property goals with General Manager.
Conduct regular performance appraisals and address any associate concerns or employee relations issues.
Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys.
Evaluate unit prices following the market and budgeted goals.
Manage the application review process for each lease including credit and income verification.
Develop an annual marketing plan, conduct marketing reviews monthly, and conduct outside marketing activities.
Ensure lease packets and files for each resident include the lease, all addendums, and other proper documentation.
Ensure the condition of leased apartments before move-in and conduct a final walk-through with resident upon move-in.
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease.
Follow Fair Housing Standards in all matters when working with prospects and residents.
Regular attendance and punctuality.