Leasing Manager: Kirkwood, MO

MAXUS PROPERTIES LLC•Kirkwood, MO

23d•Onsite

About The Position

The Leasing Manager is responsible for driving occupancy, revenue, and leasing performance through strong sales leadership, consistent training, file accuracy, and marketing execution. This role oversees daily leasing operations, develops and coaches the leasing team, ensures compliance and audit accuracy, and delivers a best-in-class prospect and resident experience. The Leasing Manager will assist in Management duties in the Property Manager’s absence.

Requirements

2+ years of multifamily leasing experience
Strong sales, closing, and customer service skills
Solid understanding of Fair Housing laws and leasing compliance
Experience in auditing leasing files and applications
Proficiency with property management and CRM software

Nice To Haves

Previous leadership, senior leasing, or supervisory experience
Lease-up or high-volume leasing experience
Experience with reputation management and social media marketing
Industry certifications (NALP, CAM, etc.)

Responsibilities

Drive leasing performance to meet or exceed occupancy, traffic, and conversion goals
Lead daily leasing operations and ensure strong follow-up, closing, and customer service standards
Monitor leasing metrics, including traffic, closing ratios, follow-up effectiveness, and move-in volume
Ensure show apartments and model units are toured and market-ready
Train, coach, and mentor leasing staff on sales techniques, closing methods, and follow-up standards
Conduct regular role plays, call reviews, and performance feedback sessions
Lead leasing-focused morning meetings and provide weekly move-in and pipeline updates
Foster a sales-driven, accountable, and collaborative team culture
Audit applicant files prior to the Property Manager approval
Audit move-in files prior to move-in day and ensure a timely handoff to the Property Manager
Ensure all leasing files meet company standards and Fair Housing requirements
Execute onsite and digital marketing initiatives in coordination with management
Oversee social media campaigns and outreach efforts
Assist with reputation management and lead source optimization
Collaborate closely with the Property Manager on leasing strategy and performance
Step in to support the Property Manager role when needed, including: Delinquency management, Move-in and move-out processing, Renewal processing, Move-out confirmations, Pre Move Out Inspections
Maintain accurate records in property management and CRM systems