Leasing Manager

Coastal Ridge • Columbus, OH

5h • Onsite

About The Position

As a Leasing Manager, you’ll lead leasing efforts and administrative functions to ensure the property thrives at its highest potential. You’ll act as a mentor and motivator for the leasing team, fostering collaboration and empowering success, while ensuring an exceptional experience for current and future residents. This full-time, non-exempt position reports to the Property Manager. Windsor Place at Chestnut Hills is a brand-new apartment community in Columbus, Ohio, offering thoughtfully designed one-, two-, and three-bedroom apartments and carriage houses in the growing Hamilton Road corridor. Conveniently located near major employers, retail destinations, and everyday conveniences, the community combines modern apartment living with a comprehensive amenity package designed to support both productivity and relaxation. Residents enjoy access to a two-story clubhouse featuring a fitness center with yoga studio, coworking booths, clubroom, coffee bar, billiards, and a golf simulator, as well as outdoor amenities including a resort-style pool, grilling stations, fire pit, EV charging stations, and private garages. With contemporary apartment finishes, pet-friendly living, and a focus on exceptional resident service, Windsor Place at Chestnut Hills delivers a welcoming residential experience while providing team members the opportunity to contribute to the successful launch and ongoing growth of a dynamic new community.

Requirements

• High school diploma or equivalent required
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Proven leasing and sales experience; experience in multifamily or student housing preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness: Enter and manage leads in Entrata, ensuring timely follow-ups. Welcome and engage prospects, providing tours that highlight the property's key features. Effectively close the sale by addressing objections, highlighting benefits, and confidently guiding prospects through the leasing decision. Guide prospects through the application and lease process, ensuring proper execution of leases and adherence to screening procedures. Monitor and participate in resident renewal efforts. Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.
• Achieve both individual and team leasing goals, proactively identifying opportunities and addressing challenges in collaboration with the Property Manager.
• Stay informed of market trends and competitors by shopping the competition and keeping detailed records of market offerings.
• Cultivate a deep understanding of the property’s selling points, common objections, leasing trends, traffic patterns, and unit availability to position it effectively in the market.
• Mentor and support the leasing team by setting clear expectations, offering guidance, and providing resources to achieve success.
• Foster superior service by addressing escalated resident concerns with professionalism and care.
• Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
• Assist in the preparation of weekly and monthly reports, contributing to the property’s overall performance and success.
• Perform other duties as assigned.

Benefits

• As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED