Leasing Coordinator

Arden Logistics Park•Houston, TX

19h•Onsite

About The Position

Arden Logistics Parks, a division of Arden Group, is seeking a highly organized and technically savvy Leasing Coordinator to support leasing activity and tenant relations at their North Park 34 industrial business park. This exempt position is based in Houston, TX, and reports to the COO. The company fosters a supportive and exciting culture in a high-growth environment, valuing employees who are RESPONSIVE, TENANT-CENTRIC, and NIMBLE. They offer competitive pay and benefits.

Requirements

2+ years of strong performance in business-to-business (B2B) sales, account management, business development, or outside sales.
Experience with CRM tools to manage pipelines.
Excellent phone etiquette and demonstrated customer service skills.
Bilingual in both English and Spanish.

Nice To Haves

Real estate or property management experience is helpful but not required.
Real estate salesperson license is helpful but not required.

Responsibilities

Manage tenant showings schedule and follow up on post-showing leads.
Conduct in-person showings of properties with prospective tenants.
Use CRM programs to track tenant leads and maintain a robust pipeline.
Develop tenant leads through online portals, phone inquiries, conference attendance, cold calling, and competitor site visits.
Support marketing efforts by conducting competitive analysis and attending local small business trade shows.
Verify accuracy of marketing materials, including brochures, leasing signage, flyers, site plans, and floor plans, and update all materials in our software suite (e.g., Property Capsule, VTS).
Coordinate with team members to assist with broker and tenant relations events.
Facilitate tenant move-ins and move-outs (keys, documentation, etc.).
Assist with lease renewals and customer retention.
Regularly inspect vacant spaces to ensure "show-ready" condition.
Work closely with property management and contractors to expedite space planning and tenant improvement processes, maximizing leasing velocity.
Update and maintain weekly activity and availability reports.
Conduct security deposit reviews for departing tenants.
Assist with eviction procedures as needed.
Establish and maintain positive tenant relationships to promote occupancy and accelerate lease renewals, driving portfolio retention rates.
Assist tenants with onboarding (insurance, licensing, deposits, payments, photos, etc.).
Make daily tenant visits to build and confirm satisfaction and loyalty.
Assist with tenant requests including additional keys, signage, and other needs.
Address tenants' day-to-day issues.
Conduct site visits and property inspections.
Help manage properties by reporting tenant and property maintenance requests.
Learn and operate our property management software systems.
Facilitate successful tenant support as guided by the local Property Management team.