Aventerra

Greystar Management Services • Phoenix, AZ

2d • Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals.

The role handles prospect qualification and tours, applications and screening, lease preparation, move-in readiness, marketing and traffic generation, property-management software records, and resident follow-up. It also supports lease renewals and responds to resident and client/owner questions and concerns.

Requirements

• Hold all licenses and certifications required by applicable state and local jurisdictions.
• Have a valid driver’s license to operate a golf cart on the property.
• Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
• Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Be able to work indoors and outdoors in all weather conditions.
• Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

• Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
• Inspect apartments before resident move-in and coordinate outstanding readiness items with the maintenance team.
• Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy while following community policies on concessions, specials, and other programs.
• Design and execute marketing activities to drive community traffic, including referral and employer outreach programs, internet marketing, and other community-specific programs.
• Use on-site property-management software to track availability, leasing activity, resident and prospect data, and demographic information.
• Maintain community and show-unit standards by inspecting marketing and tour areas, communicating upkeep needs, merchandising models and amenities, and preparing the leasing office for daily activities.
• Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
• Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
• Respond courteously and promptly to resident and client/owner questions and concerns, resolving issues or documenting and routing requests to appropriate individuals.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low-cost or free basic employee-only medical coverage.
• Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
• Birthday off after one year of service.
• Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
• Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed