Leasing Consultant

Venterra Realty•Orlando, FL

3d•Onsite

About The Position

The Leasing Consultant role is focused on driving revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. This position is responsible for achieving leasing goals, increasing renewal rates, and contributing to sales strategies by monitoring market trends. The role also involves engaging in marketing initiatives, maintaining tour routes, and ensuring a seamless move-in experience. Delivering exceptional customer service by proactively engaging with residents and addressing concerns with professionalism and empathy is a key aspect of this position.

Requirements

1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
Proficiency in CRM tools preferred.
Strong negotiation and communication skills.
Ability to work weekends and a flexible schedule as needed.
Highschool diploma or equivalent required.
Applicants must be legally authorized to work in the United States at the time of application and throughout employment.

Nice To Haves

Some college preferred.

Responsibilities

Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques.
Enable rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
Maintain tour routes and show units to leave a lasting positive impression on prospects.
Deliver a seamless, world-class move-in experience that exceeds resident expectations.
Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.