Leasing Consultant

Related • Plano, TX

6d • Hybrid

About The Position

Are you passionate about building strong connections with residents? Do you have HUD Project Based Section 8 experience? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most? If so, we are looking for you to join our team as a Leasing Consultant at our two 240-unit affordable community, Garden Gates in Plano, TX.

ESSENTIAL JOB FUNCTIONS:
Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community.
Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community.
Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
Collect necessary documentation from current or prospective residents, and process verifications.
Apply correct rents for annual and interim recertification; adjust to remain compliant.
Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines.
Review EIV reports and resolve discrepancies.
Organized and Detail-Oriented: Maintain accuracy and attention to detail while efficiently managing multiple projects and deadlines.
Self-Sufficient and Adaptable: Complete tasks from start to finish with minimal supervision, thriving in a busy, high-volume environment.
Effective Time Management: Prioritize and manage time to consistently meet deadlines and exceed expectations.
Support site and office operations as assigned by manager.

Requirements

• 2+ years of experience in leasing, marketing or multifamily operations
• Proficient in rent calculation methods, including HPD and HUD standards.
• HS Diploma/GED (bachelor’s preferred).
• Review and interpret financial documents like pay stubs, tax returns, and rent statements.
• Demonstrated ability to manage multiple deadlines, stay highly organized, and ensure compliance under regulatory frameworks.
• Strong financial, organizational, and critical thinking skills.
• Superb customer service skills
• Excellent interpersonal and communication skills, with the ability to quickly build trust with teams and residents.
• Adaptable, proactive, and comfortable working in fast-paced, changing environments.
• Demonstrates accountability and resilience, with a commitment to resident-centered service and collaborative teamwork.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions

Nice To Haves

• Certification in COS, TCS, or other affordable housing compliance training preferred (or willingness to obtain).
• Current State Real Estate or Leasing License (or willingness to obtain).
• Experience with property management software (e.g., RealPage, OneSite, Yardi, JD Edwards), a plus.

Responsibilities

• Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community.
• Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community.
• Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
• Collect necessary documentation from current or prospective residents, and process verifications.
• Apply correct rents for annual and interim recertification; adjust to remain compliant.
• Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines.
• Review EIV reports and resolve discrepancies.
• Support site and office operations as assigned by manager.

Benefits

• Lots of paid time off (19+ days!)
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations!
• learning & training programs; tuition & certification reimbursement; internal advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree