Leasing Consultant

Scully CompanyHamilton Township, NJ
Onsite

About The Position

The Resident Experience Consultant is responsible for guiding people through the process of finding a home, building rapport and engaging customers through meaningful conversations, and delivering exceptional apartment tours. This role involves demonstrating the unique benefits of the community, maintaining consistent communication throughout the sales process, and providing top-notch customer service to residents. The consultant will serve as an on-site brand ambassador, making the leasing and move-in process simple, and representing the Scully brand with a can-do, problem-solving attitude. Additionally, the role involves building connections with residents, prospects, and local businesses, and sharing the community's story through social media and local outreach. The position requires working weekends and nights during times convenient for prospective residents.

Requirements

  • Must be able to work Tuesday through Friday, 8:30AM-5:00PM and Saturdays, 9:30AM-4:00PM.
  • NJ Real Estate License is required
  • Prior experience in leasing, hospitality, marketing, customer service, or community engagement
  • Excellent interpersonal and communication skills with a genuine passion for people
  • Polished professional appearance
  • Confident using technology platforms, social media, and digital communication tools
  • A proactive, solution-oriented mindset and collaborative team spirit
  • High school diploma or equivalent

Nice To Haves

  • Comfort working with CRM or other sales software systems and digital content platforms preferred
  • associate or bachelor’s degree preferred

Responsibilities

  • Guiding people through the process of finding a home
  • Building rapport and engaging customers through meaningful conversations
  • Delivering exceptional apartment tours and creating memorable first impressions
  • Demonstrating the unique benefits that set your community apart
  • Maintaining consistent and thoughtful communication throughout the sales process through various channels (phone, text, email, etc.)
  • Providing top notch customer service for our residents
  • Serving as a welcoming on-site brand ambassador for the community
  • Making the leasing and move-in process simple for new residents
  • Representing the Scully brand with your can-do, problem solving attitude when resident issues arise
  • Building connections with residents, prospects, and local businesses to strengthen community engagement
  • Sharing the story of your community through social media and local outreach

Benefits

  • Competitive salary plus additional merit opportunities
  • Medical, Dental, and Vision Insurance (comprehensive coverage for you and your family)
  • Employer-paid Life Insurance and Long-Term and Short-Term Disability
  • 401(k) with Employer match to help you plan for your future
  • Paid Time Off (PTO) and Paid Holidays
  • Employee Housing Discount
  • Tuition Assistance and ongoing training opportunities
  • Parental Leave
  • Healthcare & Dependent Care Flexible Spending Accounts (FSA)
  • Pet Insurance to keep your furry family healthy
  • $2,000 sign-on bonus
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