Leasing Consultant (Part-Time Contract)

BGO Real Estate • Toronto, ON

29d • CA$28 - CA$32 • Onsite

About The Position

Looking to gain experience in residential leasing and property management? We’re looking for a passionate customer service oriented individual to join our team. Hours: 18 hours per week, Thursday to Sunday.

Requirements

• 2+ years’ experience in busy sales, customer service, real estate, hospitality or marketing.
• High school diploma required
• Must possess exceptional communication and interpersonal relationship skills, and generally love engaging with public
• Must be a self-starter with high degree of initiative, agility, creativity and flexibility.
• Strong attention to detail and problem-solving is required
• Advanced skills in Excel, Word, Outlook and proficiency with Yardi.
• Flexibility in hours. Evening and/or weekend work will be required.
• A criminal verification check is required for employment.

Nice To Haves

• College Diploma/Bachelor’s Degree is preferred

Responsibilities

• Handle inquiries from prospective residents professionally and courteously.
• Provide superior customer service to both internal and external clients by identifying and understanding the needs of others.
• Act with integrity and demonstrate support for our core values.
• Promote a strong sense of community.
• Follow up with prospects.
• Maintain an overall focus on enhancing the customer experience.
• Respond to telephone and email leasing inquiries.
• Follow up with all leads in a timely fashion.
• Courteous and prompt communication with residents, team members and management.
• Encourage appointments or viewings with all prospective resident walk-ins, email inquiries and calls.
• Conduct viewings of the property and suites with prospective residents. Sell the value of the property and its features to obtain a commitment to rent as required.
• Qualify prospective residents to determine their requirements.
• Welcome new residents and provide full orientation when required.
• Actively promotes referral programs.
• Negotiate leases to obtain optimum value.
• Monitor the sales path daily to ensure common areas and suites are clean and up to standard.
• Maintain detailed knowledge of suite inventory.
• Review advertisements on an ongoing basis for photography and content quality as well as pricing accuracy.
• Accountable for recommending ideas for continuous improvement of processes and enhancements.
• Assist in the creation of marketing reports including status of planned developments, competitive market rents and overall resident activity.
• Inspect upcoming suite availability prior to showing to potential residents as required.
• Inform appropriate personnel of any deficiencies or problems noted in the building or on the property that require attention.
• Monitor reports to analyze weekly traffic trends and lease performance.
• Other duties and/or procedures related to rental and administration of suites as assigned.
• Conduct market surveys as required, including staying current and ensure thorough knowledge of the competitive landscape.
• Assist prospects with completing application, if required.

Benefits

• commission
• Eligible BGO employees participate in various incentive compensation plans, based on individual and business performance
• a broad range of competitive benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED