Leasing Consultant (2605)

B.HOM Student Living•Bloomington, IN

1d•Onsite

About The Position

The Leasing Consultant will market and lease apartments in accordance with policies and procedures outlined by management. They are also responsible for providing resident services in a professional and courteous manner. All B.HOM employees are expected to conduct themselves in a professional manner at all times, perform the tasks delegated by supervisors, and observe and support the company’s policies and procedures. B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make B.HOM a better place to work and live.

Requirements

Ability to read and write English fluently
Ability to perform basic to intermediate math
Computer literacy required

Nice To Haves

High school diploma or equivalent preferred

Responsibilities

Maintain an excellent customer service relationship by adhering to the BHOM Living Playbook
Adhere to BHOM Policies and Procedures
Greet prospective residents.
Show model, market ready units and common areas
Lease apartments and sell the products and services of the property to prospects
Assist prospective residents with completion of online application
Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
Work to optimize occupancy while maximizing leased rent
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
Maintain thorough product knowledge of the property and competition
Assist with market surveys as needed
Collect deposit and/or fees associated with move-in
Accurately prepare and have a thorough knowledge of all lease-related paperwork
Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
Inspect units on a quarterly basis as well as prior to move-in
Assist with planning and hosting of resident events
Audit all lease and renewal files for key controls and bonus submission to the General Manager
Assist residents with the move-out process
Assist in the performance of turn process
Write up and file service requests from residents upon receipt
Contribute to the general upkeep and cleaning of office, common areas and model
Achieve high productivity through reliable and punctual attendance and report any tardiness, attendance, and disciplinary issues to immediate supervisor.
Perform various administrative tasks as needed