Leasing Consultant, Multifamily (Floating)

Cushman & Wakefield•Humble, TX
•$19 - $22

About The Position

The Leasing Consultant supports the onsite management team and helps create a positive experience for visitors, prospective residents, and current residents. The role manages individual leasing goals, including occupancy and rent growth, by building rapport with prospects and residents and promoting the apartment community and its lifestyle. The position involves touring prospects around the property, answering questions about amenities and the local community, helping prospects qualify for an apartment home, coordinating rental paperwork, and ensuring apartments are ready for move-in. The Leasing Consultant also provides service intended to exceed resident expectations and support resident retention. This floating role travels between properties as needed and operates in a professional office environment.

Requirements

  • High school diploma, GED, trade, technical, or vocational school education.
  • At least 1 year of related experience.
  • Effective communication and customer service skills.
  • Basic computer skills in a Windows environment.
  • Courtesy and professionalism.
  • Strong organization and ability to meet deadlines.
  • Ability to follow company policies and procedures.
  • Professionalism and ability to work as a team player.
  • Ability to travel up to 25% of the time.
  • Ability to stand and walk for extended or continuous periods; ascend and descend staircases, ladders, and/or step stools; and travel outdoors between buildings in varying weather conditions.
  • Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
  • Ability to exert up to 25 pounds occasionally and/or frequently, and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Responsibilities

  • Tour prospects around the property and answer questions about amenities, the local community, and the grounds.
  • Promote the community and apartment-home lifestyle to support leasing and sales goals.
  • Collect information and initiate background checks to assist prospects in qualifying for an apartment home.
  • Ensure apartments are prepared for move-in.
  • Provide resident service intended to exceed expectations and maintain resident retention.
  • Perform office activities and coordinate paperwork related to apartment-home rentals.
  • Assist the leasing activities of the leasing staff.
  • Perform other duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program offering savings with major retailers and service providers.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
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