Leasing Consultant - Residential

Decron • San Diego, CA

1d

About The Position

The Leasing Consultant creates a positive and welcoming environment for prospective and current residents. The role focuses on leasing apartments, conducting property tours, and assisting with resident relations. The Leasing Consultant helps achieve occupancy goals while representing Decron Properties professionally and enthusiastically.

The position involves assisting residents, prospects, and vendors; explaining leasing information and supporting applicants through the leasing process; maintaining current knowledge of units, pricing, occupancy, and promotions; and following up with prospects. The Leasing Consultant also supports marketing, resident events, and community operations, and escalates complex resident issues to the Community Manager as needed.

The work combines office duties with on-site apartment tours. It includes frequent walking, standing, and stair climbing, lifting up to 25 pounds, and working indoors and outdoors in varying weather conditions. Weekend work and a flexible schedule may be needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service, sales, or administrative experience.
• Excellent interpersonal and communication skills.
• Strong organizational skills and ability to multitask.
• Proficiency in Microsoft Office, including Word, Outlook, and Excel.
• Ability to work weekends and a flexible schedule as needed.
• Professional appearance and demeanor.
• Comfort using property management systems and technology tools.

Nice To Haves

• Previous experience in multifamily residential leasing.
• Familiarity with Yardi, AppFolio, or similar property management software.
• Bilingual in English and Spanish or another language commonly spoken in the area.

Responsibilities

• Greet and assist residents, prospective residents, and vendors professionally and courteously; respond to inquiries by phone, text, email, and in person.
• Conduct property tours and highlight community features, available units, and apartment amenities.
• Clearly explain lease terms, pricing, policies, and application procedures.
• Assist applicants through leasing, including screening, income requirements, applicable fees, and documentation.
• Prepare lease agreements, renewals, and related paperwork in accordance with company procedures, including utility information, pet policies, parking, additional fees, and co-applicants.
• Maintain up-to-date knowledge of available units, rental rates, occupancy, and current promotions.
• Follow up with prospects and maintain consistent communication to maximize leasing conversion rates.
• Monitor local competition, including pricing trends, occupancy, and amenities, to support leasing strategies.
• Support marketing efforts, including posting online advertisements, distributing materials, and creating social media content.
• Assist in organizing resident events and fostering a positive community atmosphere.
• Address resident questions and escalate complex issues to the Community Manager when necessary.
• Assist with community inspections and curb appeal checks.
• Participate in team huddles.
• Support move-in and move-out processes.
• Back up team members as needed.
• Perform other duties as assigned.

Benefits

• Competitive salary.
• Commissions, where specific to the position.
• Benefit package including medical, dental, and vision coverage for full-time positions.
• Vacation, sick, and holiday time.
• 401(k).
• Free life insurance.
• Corporate events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED