Leasing Consultant

Legend Management Group•Laurel, MD

5d•Onsite

About The Position

Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place. As our Leasing Consultant, you will conduct leasing, marketing and maintain positive resident relations at our community. You will work on a rotating schedule including weekends. You will report to the Property Manager. We are looking for a candidate that has at a year of leasing experience as this position will be at a busy lease-up.

Requirements

High school diploma or equivalent
1+ years of experience in customer service or sales environment
Reliable transportation and valid Driver’s License

Nice To Haves

At least a year of leasing experience

Responsibilities

Create exceptional experiences by responding promptly to inquiries and creating personalized follow-up by email, phone, text or video to enhance the customer experience.
Establish a positive relationship with both internal and external customers.
Attract new residents through advertising, recording video tours of all vacant units, conducting lease tours in person or virtually, and encouraging referrals.
Manage the leasing process from first point of contact to move in.
Manage all leads in lead management system and follow up using Legend’s best practices.
Actively engage in corporate outreach with existing corporate preferred employers.
Identify and develop new relationships and opportunities through in-person visits and frequent communication touch-points.
Actively conduct outreach to local businesses.
Participate in resident retention program and renewal process.
Together with Property Managers and Assistants, organize and conduct resident events.
Consistently post engaging content to social media account.
Create engaging resident communication such as flyers, newsletters, and videos.
Adopt and practice new leasing innovations as they are introduced by Legend.
Demonstrate behaviors that cultivate a positive work culture.
Commit to professional development, stay up-to-date with industry trends and changes, and attend training.