Leasing Consultant

Venterra Realty•Richmond, TX

3d•Onsite

About The Position

Drive revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. This role involves achieving leasing goals by converting leads into leases through rapport-building and effective sales techniques, while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions. The Leasing Consultant will respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools. Additionally, the role focuses on increasing renewal rates by fostering strong resident relationships and addressing concerns proactively. The Leasing Consultant will monitor local rental trends, competitor pricing, new construction, and market demand to contribute insights for sales strategies. Engagement with marketing initiatives, resident events, and social media outreach is crucial to boost brand visibility and drive occupancy. Maintaining tour routes and show units to leave a lasting positive impression on prospects is also a key responsibility. The role emphasizes delivering a seamless, world-class move-in experience that exceeds resident expectations and providing exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

Requirements

1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
Proficiency in CRM tools preferred.
Strong negotiation and communication skills.
Ability to work weekends and a flexible schedule as needed.
Highschool diploma or equivalent required.

Nice To Haves

Some college preferred.

Responsibilities

Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
Maintain tour routes and show units to leave a lasting positive impression on prospects.
Deliver a seamless, world-class move-in experience that exceeds resident expectations.
Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.