Leasing Consultant

Fairmont ManagementWest Covina, CA
Onsite

About The Position

Fairmont Management Inc. is seeking an energetic, professional, and motivated Leasing Consultant to join their team at a large, 251-unit garden-style apartment community in West Covina, CA. This community is conveniently located near shopping, dining, entertainment, and major commuter routes. The role is particularly exciting as the property is undergoing a major courtyard renovation and full apartment interior renovations. The Leasing Consultant will be responsible for creating exceptional first impressions, building relationships with residents, and showcasing the community's transformation. This position is ideal for someone who enjoys working with people, has a passion for customer service and sales, and wants to contribute to enhancing a community.

Requirements

  • Previous leasing, sales, hospitality, or customer service experience preferred
  • Strong communication and interpersonal skills
  • Positive attitude and professional demeanor
  • Comfortable working in a fast-paced, customer-focused environment
  • Strong organizational and follow-up skills
  • Basic computer proficiency and experience with Microsoft Office
  • Weekend availability required

Nice To Haves

  • Property management experience is a plus, but not required for the right candidate

Responsibilities

  • Greet and tour prospective residents
  • Conduct follow-up calls, emails, and lead management
  • Showcase apartment homes and community amenities
  • Process applications and lease paperwork
  • Coordinate move-ins and ensure apartments are ready for residents
  • Maintain strong knowledge of pricing, availability, and market trends
  • Help achieve leasing and occupancy goals
  • Build positive relationships with current and prospective residents
  • Deliver exceptional customer service with professionalism and positivity
  • Respond to resident questions and concerns promptly
  • Assist with resident retention and renewal efforts
  • Help create a welcoming and engaging community atmosphere
  • Ensure leasing office, model units, and amenities are tour-ready
  • Assist in maintaining the appearance of common areas and amenities
  • Support marketing and advertising efforts
  • Utilize property management software accurately and efficiently
  • Coordinate with maintenance team regarding service requests and apartment readiness

Benefits

  • Monthly AND Annual Performance Bonuses
  • Competitive compensation including leasing and performance bonuses
  • Generous paid time off policy
  • Educational opportunities for career growth and advancement
  • Dynamic, team-oriented culture
  • Beautiful, modern work environment
  • Exposure to innovative property technologies
  • Opportunity to help shape an exciting community transformation
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