Leasing Consultant
Hawthorne Residential Partners•Cary, NC
•Onsite
About The Position
At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you’re leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home.
Requirements
- High School or GED equivalent
- Valid Driver's License
Nice To Haves
- One year of customer service experience, sales and/or apartment leasing is preferred but not required
- A Certified Apartment Leasing Professional Accreditation (CALP) is a plus
Responsibilities
- Greet prospective residents with warmth and professionalism
- Conduct personalized apartment tours that highlight the lifestyle and value of the community
- Respond to phone, email, and web inquiries promptly and thoroughly
- Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
- Complete leasing applications, verifications, and new move-in paperwork accurately
- Contribute to community occupancy and renewal goals
- Coordinate and attend resident events and community engagement initiatives
- Respond to resident questions and concerns with empathy and efficiency
- Promote a clean, welcoming environment by helping maintain office and common areas
- Assist in marketing the property through social media and Community outreach
- Stay informed on local market trends and competitor properties
Benefits
- Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation
- Career Path Program is offered to all of our employees
- Learning and Development team is committed to your career growth
- Free Dental Insurance
- Comprehensive and Affordable Plans for Medical and Vision Coverage
- Health and Wellness Incentives
- 401k Retirement Match Program
- Paid Time Off- including your birthday!
- Paid Sick Time Off
- Pet Insurance Plans
- Paid Maternity, Paternity, and Adoption Leave Options
- Telehealth – Access to Doctors 24/7/365
- Company Paid Life Insurance
- Retirement Planning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
