Leasing Consultant in Vancouver, WA

Affinity Property Management • Portland, OR

5d • Onsite

About The Position

The Leasing Consultant is responsible for advertising and promoting the property, managing leads, providing tours, completing the full cycle lease process, ensuring compliance with renter's insurance, maintaining resident occupancy, and collecting rent. This role also involves engaging with prospective and current tenants professionally, escalating tenant relation issues, and facilitating resident events. The position requires approximately 80% in an office environment using a computer and phone, and 20% inspecting property grounds, which may involve climbing stairs, ladders, and maneuvering walkways. The ability to carry or move objects weighing up to 20 pounds is also necessary.

Requirements

• Authorization to work in the United States
• High School Diploma or equivalent
• 1+ years of customer service and sales experience
• Reliable transportation
• Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, and ambition for continuous professional development

Responsibilities

• Advertise and promote the property
• Utilize industry specific software for lead management
• Provide tours to prospective and current residents
• Complete full cycle lease process with prospective residents
• Ensure compliance with renter’s insurance
• Maintain resident occupancy of 95%
• Ensure the timely collection of rent and other ancillary revenue
• Engage with your prospective and current tenants using a professional and courteous approach
• Escalate tenant relation issues to Property Manager
• Facilitate resident events
• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Comply with appropriate state landlord/tenant statutes
• Attend training and development seminars
• Other duties as assigned by Property Manager

Benefits

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance, Hospital Indemnity Protection Plan insurance)
• 401k enrollment program available
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED