Leasing Consultant/Customer Service

Lighthouse Property ManagementHaltom City, TX

About The Position

Join our team as a Leasing Consultant and be the friendly face of the community. You will drive leasing, build strong resident relationships, and support daily operations. If you come with strong Customer Service experience, we will train you!!

Requirements

  • Positive attitude and strong communication skills.
  • Comfort with Microsoft Office and property management software.
  • Ability to work evenings, weekends, and holidays as needed.
  • Professional appearance and customer focused mindset.
  • Strong Customer Service experience

Responsibilities

  • Greet prospective residents and guide them through the leasing process.
  • Conduct tours and highlight features and benefits of each apartment.
  • Practice the ABCs, Always Be Closing.
  • Follow up with prospects and track all calls and visits.
  • Process applications, collect deposits, and prepare lease paperwork.
  • Ensure apartments are ready for move in day.
  • Respond to calls, questions, and concerns with professionalism.
  • Coordinate service requests with maintenance and follow up with residents.
  • Support renewals and encourage referrals.
  • Help plan and host resident events.
  • Participate in outreach marketing and community events.
  • Shop competitors and monitor advertising results.
  • Assist with signage, flyers, and promotions.
  • Enter leases and data accurately in Yardi.
  • Follow company procedures.
  • Support the Property Manager as needed.

Benefits

  • Monthly Lease Bonuses
  • Monthly property bonuses
  • Year end bonus
  • Medical, dental, and vision benefits
  • Employer paid life insurance
  • Short term disability, and long term disability.
  • Accident and hospital insurance.
  • 401K.
  • Vacation and sick time
  • Company paid holidays
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