Leasing Consultant

Thompson Thrift•Daytona Beach, FL

2d•Onsite

About The Position

The Leasing Consultant serves as a key driver of occupancy and revenue growth, delivering an exceptional prospect and resident experience within a Class A multifamily community. This role acts as a brand ambassador for the community, supporting leasing performance, marketing efforts, and resident engagement in alignment with Thompson Thrift’s standards. As a Leasing Consultant, you will play a critical role in converting prospective residents into satisfied community members. This role focuses on executing leasing strategies, delivering an engaging customer experience, and contributing to occupancy and revenue goals. You will represent the community with professionalism and enthusiasm, creating a positive first impression while guiding prospects through the leasing journey and supporting ongoing resident relationships.

Requirements

High school diploma or GED required; equivalent experience may be considered
Minimum of 1 year of experience in leasing, sales, customer service, or a professional office environment
Flexibility to work some evenings; must be able to work weekends
A valid driver’s license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate
Must be able to meet the physical requirements of the role, including frequent lifting of 10 to 25 pounds and occasional lifting up to 40 pounds, with or without reasonable accommodation
Strong sales aptitude with the ability to influence decisions and achieve performance goals
Excellent communication and interpersonal skills
Customer-focused mindset with a strong service orientation
Ability to multitask and perform in a fast-paced, goal-oriented environment
Strong organizational and time management skills
Proficiency with Microsoft Office
Positive attitude with a passion for helping people find their next home

Nice To Haves

Experience in multifamily leasing, sales, or hospitality preferred
Class A or luxury multifamily experience a plus
Experience with Yardi property management software preferred
CALP designation preferred

Responsibilities

Greet and engage prospective residents, providing personalized tours that highlight the value and features of the community
Guide prospects through the application and leasing process, effectively addressing questions and overcoming objections
Support leasing performance by contributing to occupancy goals, conversion efforts, and overall community success
Respond to prospect inquiries across multiple channels, including phone, email, and digital platforms, in a timely and professional manner
Deliver a high level of customer service to both prospective and current residents, supporting satisfaction and retention
Support marketing and outreach efforts, including online presence, reputation management, and community events
Maintain detailed knowledge of the community, amenities, and surrounding market to effectively position the property
Prepare lease documentation, process applications, and maintain accurate and complete records
Assist with resident move-ins, onboarding, and communication to ensure a seamless experience
Collaborate with on-site management and team members to support a high-performing leasing environment