Leasing Consultant-Hilliard Station

29th Street•Hilliard, OH

9d•$16 - $18•Onsite

About The Position

The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts. This role involves being the first point of contact for prospects and residents, managing applications and leases, and contributing to marketing initiatives. The position requires studying the surrounding market, conducting property surveys, and implementing resident retention programs.

Requirements

Superior organization and communication skills.
Ability to provide courteous and professional service to residents, property managers, and supervisors.
Ability to maintain courteous and professional relations with vendors and other service providers.
Must be honest in time reporting.
Reliability is a must.
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).
At least one year of experience preferred.

Nice To Haves

Valid driver's license may be required.

Responsibilities

Assist Community Manager with entering and closing work orders.
Serve as the first point of contact for all prospects and residents.
Check vacant units to ensure readiness for tours.
Maintain the upkeep of the model unit and the pathway to the model unit.
Achieve and maintain a high collected occupancy rate (striving for 95% or higher).
Strive to renew 100% of all Resident leases at or close to market rate and 30 days prior to expiration.
Use the budgeted rent schedule or approved prices from the Management Company.
Show available units, accept applications, and complete the lease process for current and future available units.
Ensure all applications are completed accurately and processed according to guidelines.
Submit all leases and applications to the Property Manager immediately upon completion with appropriate deposit dollars.
Ensure all leases are signed and money is paid prior to the issuance of property keys and access codes.
Complete resident move-in and move-out checklists with residents.
Deliver completed leases to the Management Company within 24 hours of resident move-in.
Complete the vacate settlement statement and return it and all lease copies to the office within one week.
Complete weekly activity summaries and time logs and submit them as required each week to the Management Company office.
Maintain confidentiality on all matters pertaining to the property, ownership, and residents.
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state, and local laws pertaining to multi-family housing.
Ensure clean move-ins, complete unit inspections, and place move-in gifts as appropriate.
Study the surrounding market, noting trends and opportunities with respect to utilities, parking, value-added services, and community needs.
Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and property curb appeal.
Conduct Open Houses and participate in other special events as requested by Corporate Managers.
Distribute all resident communication when asked (newsletters, notices, etc.).
Design and recommend to Management Company resident retention and incentive programs.
Implement approved resident retention and incentive programs.
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.
Assist with coordinating resident appreciation events.