Leasing Consultant

CommonPlace • Madison, WI

8d • Onsite

About The Position

At CommonPlace, we believe homes are more than four walls—it’s where people find belonging. Our communities are designed to be welcoming, approachable, and rooted in their neighborhoods. Every team member plays a role in shaping spaces that residents are proud to call home. We’re looking for a Leasing Consultant to be the face of our community. This role is all about building connections—welcoming new residents, supporting current ones, and helping people find the perfect place to call home. If you’re personable, motivated, and passionate about great service, this opportunity is for you.

Requirements

• Strong communication skills, both written and verbal.
• Professional, courteous, and adaptable in a fast-paced environment.
• Basic computer skills (Microsoft Office Suite required; OneSite/Appfolio experience preferred).
• Ability to sit, stand, and walk for extended periods.

Nice To Haves

• Leasing experience preferred.
• Customer service or sales background is a plus.

Responsibilities

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Ensure all model units, common areas, and tour paths are clean and ready to impress.
• Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move-ins.
• Keep resident files accurate and up to date.
• Enforce renter’s insurance compliance.
• Maintain strong knowledge of the local market and competitor communities.
• Implement marketing strategies and use digital tools (social media, property websites, listing platforms) to generate leads.
• Respond quickly to all leads and follow up consistently.
• Build lasting relationships with prospects and residents through excellent communication.
• Support lease renewals by preparing documents, meeting with residents, and ensuring smooth renewals.
• Collaborate with the maintenance team to ensure curb appeal and move-in readiness.
• Plan and participate in resident events that build a sense of community.
• Handle resident requests and concerns with care and professionalism.
• Represent CommonPlace with a polished, positive appearance and attitude.
• Availability to work weekends.

Benefits

• Comprehensive benefits: medical, dental, vision, life insurance, short/long-term disability, and 401k.
• Paid vacation, sick time, and volunteer time.
• Career growth opportunities with a company that values community and people.
• A warm, collaborative workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed