Leasing Consultant

Elevation Real Estate and Management•Centerton, AR

1d•Onsite

About The Position

The Leasing Assistant supports the leasing team in all day-to-day leasing and resident relations activities at an 199 unit apartment complex in Centerton. Working under the direction of the Property Manager, this role plays a key part in maintaining occupancy goals, delivering exceptional customer service, and helping prospective and current residents feel at home from the very first interaction. Join Elevation: Northwest Arkansas' Experienced Real Estate and Property Management Team Elevation Real Estate and Management is committed to setting the standard in property management and promoting growth and well-being in a respectful culture. We value and support our team's potential, aiming for a balanced, thriving environment that benefits our clients and customers. Our growth reflects our dedication to personal and professional development and an empathetic service approach. We pledge to harmonize property success, owner satisfaction, and team well-being with every decision.

Requirements

A high school diploma or equivalent GED is required.
A minimum of one year of previous experience in a sales or customer service role is required.
Reliable transportation and a valid driver's license is required.

Nice To Haves

A Certified Apartment Leasing Professional (CALP) certification is preferred but not required.
Previous experience with property management software is a plus.

Responsibilities

Support all leasing activity, including greeting and qualifying prospects, conducting tours, processing applications and lease documents, and following up with prospective residents via phone, email, text, and social media.
Deliver quality customer service to current and prospective residents throughout the entire leasing lifecycle, from initial inquiry through move-in and beyond.
Assist with resident retention efforts, including sending renewal notices, conducting door-to-door follow-up, and participating in resident events and activities.
Confirm units are move-in ready by walking apartments the day before and identifying any outstanding maintenance needs; create, follow up on, and close out service requests in the system.
Maintain the physical condition of the property through weekly walks of common areas, patios, pool gates, fencing, and lighting to identify any hazards or cleanliness concerns.
Complete administrative tasks including market surveys, rent posting, bank runs, and daily task planning to support organized and efficient property operations.
Exhibit exemplary attendance, punctuality, and compliance with all company policies and procedures.