Leasing Consultant

Edward Rose & Sons•Walker, MI

22h•Onsite

About The Position

Edward Rose & Sons is looking for a Leasing Consultant to join their on-site community team. The role focuses on supporting a positive experience for residents and involves presenting community information to prospective renters, providing accurate details about the community and its surroundings, and building rapport with potential residents through timely communication. The position also includes processing applications, preparing lease contracts, coordinating resident move-ins and move-outs, and addressing resident complaints.

Requirements

Previous sales or customer service experience is required
Must be proficient with Microsoft Office programs
Maintain a professional appearance following team dress code policy
Must be flexible with work schedule. Weekend hours may be assigned
Have reliable transportation and valid driver’s license

Nice To Haves

Previous experience in multi-family property management is preferred
Previous leasing experience is preferred
Experience using Yardi Voyager or related property management software is preferred

Responsibilities

Present community information to prospective renters in a professional manner to appeal to their rental needs
Provide accurate information on the selling features of the community and surrounding area
Build positive rapport with potential residents by answering telephone and email communications in a timely manner
Process applications for prospective residents and follow up to maintain consistent communication
Prepare lease contracts and other required documents
Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments
Listen to resident complaints and help develop solutions for them
Additional duties as assigned by manager