Leasing Consultant

HSL Asset Management•Tucson, AZ

7h•Onsite

About The Position

The Leasing Consultant is a service-oriented sales representative who presents the features and benefits of living in an HSL apartment community and strives to make current and prospective residents feel welcome and comfortable in their community. The ideal candidate for our Leasing Consultant position must be an equal parts friendly, forward-facing customer relations and problem-solving community representative with a positive attitude, great personality, and the ability to succeed in an exciting, energetic, service-oriented, and resident-focused team environment. Are you a smart, savvy, and service-minded individual? Do you want to work for a respected local company? Can you multitask and manage both people and multiple priorities? Want to work in a fast-paced, dynamic growth industry? Are you organized, meticulous, and driven to succeed? Enjoy working in a team environment with like-minded people who love what they do? If you answered YES to these questions and are fun, friendly, and focused on ensuring our residents enjoy their experience while living in one of our communities - we want to talk to you!

Requirements

Ability to communicate over the telephone and in-person with prospects, residents, vendors, corporate and resident staff, etc.
People skills for developing personal connections with prospective renters, keeping current renters happy and reducing turnover
Communication, including verbal and written skills, including: Ability to function effectively in a sales/marketing and customer service environment, Ability to answer questions and address concerns in a professional manner, Ability to read and write short correspondence and memos, Ability to compute rates, discounts, and bonuses, Ability to translate financial and legal real estate terminology into common language, Ability to effectively present information to customers, clients, and other employees of the organization
Ability to apply common sense understanding to conduct both detailed written and oral instructions
Ability to deal with problems involving few variables in standardized situations
Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures, and financial transactions
Basic computer, internet and typing skills
40-hour flexible work week
Weekly schedule - Weekends are required
High school diploma or GED equivalent
Reliable transportation for use in business related tasks/duties as assigned, including a Valid driver’s license and current automobile insurance

Nice To Haves

One-year experience and/or training in sales, apartment leasing, property management, real estate, or a related field is preferred
Bilingual language skills (i.e., Spanish) not required, but is a plus

Responsibilities

Highlighting the community, answering questions, and guiding residents to view various apartments and amenities
Responding to potential resident rental interest in-person and via digital platforms
Maintaining a professional, yet friendly atmosphere in the leasing office and other areas
Physically inspecting the community when showing apartments and reporting to maintenance any service needed
Presenting new rental offers and existing resident lease renewals
Addressing resident-related issues and managing resident communication
Inspecting all units prior to move-in, at move-out, and throughout vacancy
Maintaining awareness of local market conditions, competitors, and current trends
Answering and addressing any community-related questions or concerns as a front-line representative of HSL and a community expert
Preparing potential resident background checks, including reference letters, rental history, income verification and lease application
Properly executing all terms of a lease and taking needed steps in the case of a defaulting resident
Completing any additional duties assigned by their supervisor
Attending meetings and assisting the team in preparation of all reports, resident communications, move-out inventory, market surveys, etc.

Benefits

Bonus compensation: sign-on bonus, community performance-based bonus eligibility, referral bonuses, etc.
Employee lease rental discounts of 20% (excludes Encantada and Flin branded properties)
Paid vacation, personal, and sick time that accrues from day one
Paid off-site and on-the-job training
Medical plans (subsidized by HSL)
Dental plans
Vision
Short-Term Disability
Company paid benefits include Long-Term Disability
Group Life Insurance
Employee Assistance plan
401k retirement plan with 50% match up to 3% of income