Leasing Consultant (3792)
About The Position
At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven individuals who want to grow with us. We live our core values every day: People-First Service, Accountability, Empowerment, Grit & Perseverance, Diversity, Inclusion & Belonging. The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience.
Requirements
- Strong customer service and sales skills
- Ability to communicate effectively (written and verbal)
- Basic to intermediate math skills
- Comfortable using computers and property management systems
- Highly organized with strong attention to detail
- Reliable, punctual, and professional
- High school diploma or equivalent
- Previous leasing, sales, or customer service experience
- Experience in student housing or multifamily is a plus
Responsibilities
- Greet and engage prospective residents, delivering an exceptional first impression
- Conduct property tours of model units, available apartments, and amenities
- Convert leads into leases through strong closing techniques
- Respond to phone, email, and internet inquiries promptly
- Assist prospects with the online application and leasing process
- Maintain strong closing ratios and contribute to occupancy goals
- Deliver outstanding service aligned with the B.HOM playbook
- Build relationships with residents and prospects
- Support resident retention through positive engagement and service
- Utilize marketing strategies to drive traffic and leasing activity
- Maintain detailed and accurate prospect traffic and leasing data
- Assist with market surveys and competitor analysis
- Support resident events and community engagement initiatives
- Prepare and audit lease files and documentation for accuracy
- Collect deposits and move-in fees
- Ensure compliance with company policies and procedures
- Assist with move-ins, move-outs, and unit inspections
- Submit and track service requests as needed
- Assist with unit inspections and readiness for move-in
- Support the turn process between residents
- Maintain cleanliness and presentation of office, model units, and common areas
Benefits
- Competitive compensation + leasing bonuses
- Comprehensive benefits package (medical, dental, vision)
- 401(k) with company match
- 12-weeks Paid Parental Leave
- Company Paid Sabbatical Leave
- 13 company-paid holidays
- Birthday holiday
- Paid Time Off — Starting at 120 hours per year
- Sick and safe time
- Short-term and long-term disability insurance
- Pet insurance options
- Career growth opportunities within a rapidly growing organization
- A people-first culture focused on development and success
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
