Leasing Consultant

McKinney Properties•Pittsburgh, PA

28d•Onsite

About The Position

The Leasing Consultant is responsible for leasing and marketing as well as maintaining positive relationships with the residents within the apartment community. They should have strong organizational and communication skills. They must be dependable and self-motivated. They also must have excellent people skills and prior sales experience.

Requirements

Strong organizational and communication skills.
Dependable and self-motivated.
Excellent people skills.
Prior sales experience.

Responsibilities

Greet prospective residents and provide information on floorplans, availability, amenities, and other pertinent information to help them determine if the community meets their housing needs.
Obtain prospective leads pertinent information and continue follow-up procedures according to company standards.
Thoroughly familiar with the leasing process from application to lease signing, collection of guarantor forms, if applicable, and all other pertinent information to ensure that the lease is executed correctly.
Understand and comply with Fair Housing Laws and all company rules and regulations.
Offer input and suggestions regarding promotions, advertisements, and other various strategies.
Monitor and post on blogs, forums, and social networks.
Online outreach and promotion using Facebook, Twitter, Pinterest and more.
Assist in the creating of signage, circulars, mockups, e-mail campaigns, online promotions, etc.
Assist in the distribution or delivery of marketing materials.
Assist in the fulfillment of marketing offers.
Assist with execution of housing fairs and other similar marketing opportunities.
Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
Understands and complies with Fair Housing Laws and all company rules and regulations.
Completes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters.
Seek and analyze competitor marketing and sales materials both on and offline.
Assist residents with service requests.
Enter service requests into the software and pass all service requests to maintenance personnel.
Close work orders daily first thing each morning.
Collects security deposits (if applicable), rent and all other fees.
Plans and implements social activities/gatherings in common areas.
Monitors the curb appeal and community appearance.
Assists with the upkeep of these areas as needed.
Alerts management or maintenance personnel of any known issues.
Conducts follow-up with residents when necessary to ensure overall customer satisfaction.
Maintains open and consistent communication with the Property Manager, Leasing Consultants, and the Maintenance Supervisor.
Assist with move-in/move-out process (inspections, distributing key packets and literature, collecting rental payments and /or missing paperwork, etc.) as directly by management.
Available during non-business hours to respond to lockouts and other minor service issues.
Assist with keeping the community in a neat and orderly fashion.
Report incidents to management immediately.
Performs other duties as assigned.