Leasing Consultant

NE Property Management • Midwest City, OK

1d • Onsite

About The Position

Join NE Property Management as a Leasing Consultant at Silo 29 Apartments and become part of a fast-paced, dynamic team where your sales talent, hospitality, and customer service expertise shape the firsthand brand experience across a premier multi-family portfolio. This hands-on role is ideal for an energetic professional who thrives on engaging with people, crushing leasing goals, and creating a warm, welcoming community environment for current and future residents.

Requirements

• At least 2 years of high-performance sales experience coupled with a minimum of 2 years in robust customer service environments.
• Active comfort handling digital CRM activity, email leads, internet listing service (ILS) pipelines, and platforms like OneSite, Knock, and LRO.
• Outstanding verbal and written English communication skills to gracefully connect with residents, visitors, and vendors.
• Exceptional attention to detail to process complete leasing applications, verify income records, and compile daily traffic reports.
• Ability to thrive in a fast-paced environment, manage multiple prospective leads at once, and smash team deadlines consistently.
• Capable of executing high-accuracy digital typing at a baseline speed of at least 35 words per minute.
• High School diploma or equivalent is required.
• Strong internal work ethic with the capability to see tasks through to completion with or without constant supervisor oversight.
• Valid driver's license, auto insurance, clean I-9 profile, and full alignment with Fair Housing, ADA, and Fair Credit Reporting Act laws.

Nice To Haves

• At least 1 year of direct experience working at a comparable multi-family community is preferred.
• National Apartment Leasing Professional / NALP designation is highly preferred.

Responsibilities

• Welcome prospective residents, analyze their specific housing preferences, and deliver impactful, professional community tours.
• Review applications for accuracy, collect matching application fees/deposits, verify identification, and handle move-in files.
• Secure all certified initial rental and administrative payments securely before releasing keys to new community members.
• Respond immediately to prospective inbound calls, email traffic, text channels, and Knock activity with enthusiastic follow-up.
• Conduct daily morning walks of model units, amenity centers, and "market-ready" vacant floorplans to ensure pristine showing status.
• Serve as a reliable, helpful point of contact for current residents, handling inbound inquiries and routing service requests.
• Stay actively informed on surrounding neighborhood market conditions, competitor pricing shifts, and community marketing ideas.
• Organize, assemble, and update digital and physical resident account records to ensure total corporate compliance.
• Assist the Property Manager and Assistant Manager with daily data updates, office supply inventories, and localized outreach initiatives.
• Actively survey the asset layout during standard walks, picking up loose litter and noting physical repair items to maintenance.

Benefits

• Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).
• Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.
• Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active leasing cycles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED