Leasing Consultant (Tax Credit Exp) - Ekos City Heights - Austin, TX

Bryten•Austin, TX

6d•$19 - $21•Onsite

About The Position

At Ekos City Heights, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking an enthusiastic and customer-focused Leasing Consultant (Tax Credit) to join our team and play a key role in creating an exceptional experience for prospective and current residents.

Requirements

1+ years in tax credit or affordable housing experience is required
HUD rules and regulations, as well as policies and procedures of low-income housing programs
Outstanding customer service and interpersonal communication skills.
Ability to build rapport, overcome objections, and effectively close leases.
Strong organizational skills with exceptional attention to detail.
Excellent time management and multitasking abilities.
Ability to communicate professionally both verbally and in writing.
High school diploma or GED required
Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
Basic math and financial comprehension skills.
Valid driver's license, current automobile insurance, and reliable transportation required.

Nice To Haves

Previous experience in leasing or a related field preferred.
college degree preferred.
Experience with Yardi, ResMan, On-Site, or other property management software preferred.
Bilingual skills are a plus but not required.

Responsibilities

Greeting and engaging prospective residents, current residents, and guests in person, by phone, and through electronic communication
Assists with operations in compliance with Low-Income Housing Tax Credit (LIHTC) regulations, meeting requirements to include preparing documentation and reporting.
Assists with Move In and Recertification files as required to maintain program compliance with program funding.
Conducting community tours and showcasing apartment homes and amenities
Assisting prospective residents throughout the leasing process, from initial inquiry through move-in
Processing rental applications, lease renewals, and related documentation accurately and efficiently
Responding to resident questions, concerns, and service requests in a timely and professional manner
Supporting resident retention efforts through outstanding customer service and community engagement
Maintaining organized and accurate resident files, records, and leasing documentation
Inspecting community appearance and coordinating with maintenance staff to ensure high standards are maintained
Assisting with marketing initiatives and outreach efforts to support occupancy goals
Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
Promoting a positive, welcoming, and inclusive community environment
Performing other duties as assigned

Benefits

Comprehensive Medical Plans with flexible coverage options for you and your family
Dental & Vision Insurance options to support your overall well-being
Health Savings Account (HSA) with employer contributions
401(k) with Company Match to support your financial wellness
Life & Disability Insurance options to help protect you and your loved ones
Vacation Time that starts accruing on Day 1!
Paid Holidays + Floating Holidays to support work-life balance
Wellness Programs to support your mind and body
Professional Development & Education Opportunities to support your professional growth
supplemental benefits to keep you covered!