Leasing Consultant (Fort Wainwright)

WinnCompanies•Fairbanks, AK

4d•Onsite

About The Position

WinnCompanies is looking for a Leasing Consultant to join our military team Fort Wainwright, AK. The Leasing Consultant role is primarily a sales position with an emphasis on customer service, meeting goals and achieving results. As a Leasing Consultant, you will manage the sales process from start to finish; presenting apartments and the community in a compelling way, overcoming objections, building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. A successful Leasing Consultant must demonstrate strong sales and customer service, organizational, multi-tasking and communication skills. This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Requirements

A High School diploma or GED.
Less than 1 year of experience.
1-2 years of sales, customer service, or hospitality related experience.
Ability to manage multiple assignments and tasks and work under pressure.
Outstanding verbal and written communication skills.
Experience with computer systems including Microsoft Office Suite.
This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Nice To Haves

Associate’s degree.
National Apartment Leasing Professional.
Property management experience.
Real estate certification.
Familiarity with property management platforms.
Knowledge of fair housing laws.
Bilingual capabilities.

Responsibilities

Process applications, verify documentation, and prepare lease files.
Ensure accurate data entry and tracking within property management software.
Answers incoming telephone calls, responds to all email leads, tours all scheduled and walk-in traffic, conducts follow up with all traffic and records all activity into the Management Information System (e.g. Yardi).
Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
Assess prospect needs and recommend appropriate floor plans and options.
Explain pricing, availability, lease terms, specials, and application requirements.
Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
Maintain 'Rent Ready' property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
Maintain cleanliness and presentation of leasing office, tour routes, and model units.
Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards.
Participate in ongoing training to maintain compliance and improve performance.