Leasing Consultant

Hawthorne Residential Partners•Durham, NC

4h•Onsite

About The Position

Hawthorne is seeking passionate, hardworking, and caring individuals to join their award-winning apartment communities as Leasing & Live It Specialists. As one of the top 50 largest multifamily management companies in the country, rooted in the Southeast, Hawthorne operates with a 'Live It' culture focused on service, connection, and exceeding expectations. The role involves creating standout experiences and meaningful connections for prospective and current residents, including leading apartment tours, planning resident events, and responding to inquiries, all with the goal of making prospects and residents feel welcomed, supported, and excited to call Hawthorne home.

Requirements

High School or GED equivalent
Valid Driver's License

Nice To Haves

One year of customer service experience, sales and/or apartment leasing is preferred
A Certified Apartment Leasing Professional Accreditation (CALP) is a plus

Responsibilities

Greet prospective residents with warmth and professionalism
Conduct personalized apartment tours that highlight the lifestyle and value of the community
Respond to phone, email, and web inquiries promptly and thoroughly
Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
Complete leasing applications, verifications, and new move-in paperwork accurately
Contribute to community occupancy and renewal goals
Coordinate and attend resident events and community engagement initiatives
Respond to resident questions and concerns with empathy and efficiency
Promote a clean, welcoming environment by helping maintain office and common areas
Assist in marketing the property through social media and Community outreach
Stay informed on local market trends and competitor properties