Leasing Consultant

NHE, Inc.•Carolina Shores, NC

11d•$19 - $21•Onsite

About The Position

The Leasing Consultant is the first point of contact for prospective and current residents and is responsible for all leasing activities from lead generation to closing. This includes managing prospect traffic, conducting tours, qualifying applicants, and renewing leases. The role also focuses on delivering excellent customer service and maintaining resident relationships. Flexibility to work weekends and holidays is required.

Requirements

Sales or customer service experience preferred
Strong communication, follow-up, and interpersonal skills
Self-motivated, detail-oriented, and goal-driven
Ability to multitask and work independently and as part of a team
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to communicate effectively and handle basic math calculations
Comfortable working in a fast-paced, customer-focused environment

Responsibilities

Manage the full leasing cycle: lead generation, tours, application processing, and closing
Respond to and follow up on phone, walk-in, and online leads
Generate traffic through outreach, referrals, and marketing efforts
Tour apartment homes and assess customer needs
Close new leases and renewals by communicating community value
Track and maintain leasing and renewal goals
Provide excellent customer service to residents and prospects
Address resident concerns and resolve issues promptly
Assist with resident events and retention initiatives
Support social media and marketing efforts
Complete leasing documentation accurately and timely
Maintain professionalism and strong organizational skills
Assist with administrative tasks as directed by management