Leasing Consultant (4260)

B.HOM Student Living • Athens, GA

6d • Onsite

About The Position

The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience.

Requirements

• Strong customer service and sales skills
• Ability to communicate effectively (written and verbal)
• Basic to intermediate math skills
• Comfortable using computers and property management systems
• Highly organized with strong attention to detail
• Reliable, punctual, and professional

Nice To Haves

• High school diploma or equivalent
• Previous leasing, sales, or customer service experience
• Experience in student housing or multifamily is a plus

Responsibilities

• Greet and engage prospective residents, delivering an exceptional first impression
• Conduct property tours of model units, available apartments, and amenities
• Convert leads into leases through strong closing techniques
• Respond to phone, email, and internet inquiries promptly
• Assist prospects with the online application and leasing process
• Maintain strong closing ratios and contribute to occupancy goals
• Deliver outstanding service aligned with the B.HOM playbook
• Build relationships with residents and prospects
• Support resident retention through positive engagement and service
• Utilize marketing strategies to drive traffic and leasing activity
• Maintain detailed and accurate prospect traffic and leasing data
• Assist with market surveys and competitor analysis
• Support resident events and community engagement initiatives
• Prepare and audit lease files and documentation for accuracy
• Collect deposits and move-in fees
• Ensure compliance with company policies and procedures
• Assist with move-ins, move-outs, and unit inspections
• Submit and track service requests as needed
• Assist with unit inspections and readiness for move-in
• Support the turn process between residents
• Maintain cleanliness and presentation of office, model units, and common areas

Benefits

• Competitive compensation + leasing bonuses
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• 12-weeks Paid Parental Leave
• Company Paid Sabbatical Leave
• 13 company-paid holidays
• Birthday holiday
• Paid Time Off — Starting at 120 hours per year
• Sick and safe time
• Short-term and long-term disability insurance
• Pet insurance options
• Career growth opportunities within a rapidly growing organization
• A people-first culture focused on development and success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED