Leasing Consultant

StuartCo•Bloomington, MN

15d•$22 - $24•Onsite

About The Position

StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer senior housing campuses. StuartCo is focused on building a workforce that is diverse and inclusive. If you’re excited about this role but do not meet all the qualifications listed above, we encourage you to apply. We review all applications. District and The Knox Apartments are seeking a professional Full-time leasing Consultant to join their team in Bloomington, MN. The Leasing Consultant is responsible for representing the community to prospective residents, leasing apartment homes, and providing exceptional customer service to current and future residents. This role focuses on achieving occupancy and revenue goals by effectively marketing the community, conducting property tours, executing leases, and fostering positive resident relationships. The ideal candidate is sales-oriented, customer-focused, and thrives in a fast-paced property environment.

Requirements

High school diploma or equivalent required
0–2 years of leasing, sales, or customer service experience
Strong interpersonal and sales skills with ability to close leases
Basic knowledge of leasing practices and customer service principles
Proficiency in Microsoft 365; property systems experience preferred
Ability to work in a fast-paced, customer-facing environment

Responsibilities

Maintain current knowledge of apartment availability, pricing, floor plans, and community features
Greet prospective residents in person, by phone, and electronically
Assess prospects’ needs and present appropriate housing options
Conduct property and apartment tours, highlighting amenities and features
Accurately complete guest cards and maintain prospect data in the property management system
Follow up with prospects in a timely manner and maintain consistent sales follow-through
Prepare and process lease applications and leasing documentation accurately and on time
Explain lease terms, policies, and community rules to new and renewing residents
Support the community’s lease renewal program and maximize resident retention
Assist with preparation of marketing materials, flyers, and outreach efforts
Prepare property and move-in packets
Monitor and report leasing activity and trends as requested
Provide excellent customer service to residents and visitors
Assist with day-to-day office operations and community activities
Work closely with the Property Manager and Assistant Property Manager to ensure units are ready for move-in
Assume responsibility for front office operations when management is off-site
Attend staff meetings and training sessions as required
Follow established policies for applicant qualification, screening, and acceptance
Maintain confidentiality of resident, financial, and company information
Ensure compliance with company policies and fair housing requirements
Perform other duties and special projects as assigned