Leasing Consultant - Sunrise Pointe

Dominium•Port Orange, FL

1d•Onsite

About The Position

Dominium is seeking a motivated Leasing Consultant to join our team at Sunrise Pointe, a 208-unit apartment community in Port Orange, FL. This role blends customer service and sales, with a primary focus on leasing apartments. The ideal candidate will enjoy interacting with customers through various channels, including phone, in-person, and online. Responsibilities include showcasing properties, establishing rapport with potential residents, adhering to company standards for tours and sales, and following up with prospective residents. The position requires strict compliance with Fair Housing guidelines, maintaining a professional appearance, accurately documenting interactions in PMS software, and assisting customers with the application process according to company policies.

Requirements

High School or equivalent education.
Effective verbal and written communication skills, and the ability to communicate in English both orally and in writing.
Well-developed people skills.
An ability to work with a variety of personalities and situations in a friendly, outgoing, and professional manner.
Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, etc.
Proficient in Microsoft office (Word, Excel, Outlook).
Reasoning ability, and the ability to focus on established goals and sales requirements.
Ability to work evenings and weekends, including 7 days a week as needed.
May require a valid driver’s license.

Nice To Haves

Sales and / or other customer service experience preferred.
Experiences that translate well include hospitality, restaurant and retail.

Responsibilities

Greets and assists prospective residents via phone, email, text, and in person; builds rapport and provides property tours.
Presents available units, closes leases following company standards, and conducts timely follow-up with prospects who do not lease immediately.
Inspects and ensures homes scheduled for tours are in pristine condition daily and walks the tour path to ensure it is clean and presentable.
Maintains familiarity with property features, local schools, hospitals, banks, shopping, transportation, and amenities; communicates these effectively to prospects.
Adheres to Fair Housing laws; completes Guest Cards for every interaction and accurately enters data in Yardi PMS software.
Guides customers through application completion and collects required documentation for affordable housing eligibility.
Participates in off-site marketing activities and traffic-generating initiatives to support occupancy goals.
Supports community events, assists with resident retention efforts, and completes projects assigned by the supervisor.