Leasing Consultant - Bladensburg Commons

Enterprise Residential•Bladensburg, MD

1d•Onsite

About The Position

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. They support community development organizations, aggregate and invest capital for impact, advance housing policy, and build and manage communities. Since 1982, Enterprise has invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Working at Enterprise means being part of a diverse, committed team focused on making a difference, collaborating with smart minds, driving systems change, advancing racial equity, and finding a supportive career home. The Leasing Consultant markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.

Requirements

High School Diploma or G.E.D.
NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications
Excellent interpersonal skills
Positive attitude, enthusiasm and energy
Strong customer service orientation to older adults
Strong attention to detail
Ability to handle a high volume of telephone calls
Possess and maintain timely and reliable transportation

Nice To Haves

Previous sales and/or tax credit leasing experience

Responsibilities

Markets and leases the property
Ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results
Implements sales and marketing activities both on and off site to achieve occupancy goals
Recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy
Maintains knowledge of competitive properties and market trends and makes recommendations as appropriate
Ensures strict compliance with the Fair Housing Act
Shows and leases apartments
Qualifies prospective residents in compliance with program requirements
Manages lease renewal process
Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally
Complies with Enterprise Residential’s policies and procedures and external regulatory requirements
Ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures
Collects rents, monitors and manages delinquencies and collections, and maintains accurate records
Prepares, monitors, and distributes reports on a variety of operational and financial data
Promotes resident services initiatives in conjunction with the Resident Services Department
Drives efforts at the community level, engaging residents in social, educational, planned activities and events
Participates in and attend all required training sessions
Keeps Property Manager informed of any information that could affect property operations
Supports other communities as assigned by management
Other duties as assigned

Benefits

Comprehensive total rewards package for you and your family
Annual performance bonuses
Generous paid leave programs
Dental care plans
Health care plans
Vision care plans
Family-building benefits, such as adoption and surrogacy support
Flexible work arrangements to promote a better work-life balance
Health advocacy
EAP (Employee Assistance Program)
Mental health benefits
Financial education
Wellness programs
Auto-enrollment in the company's 401(k) plan with employer matching contributions
Learning and development opportunities
Tuition reimbursement for job-related courses and certifications