Leasing Consultant

Bear Property Management•Milwaukee, WI

4d•Onsite

About The Position

Bear Real Estate Group is looking for a motivated and customer-centric Leasing Consultant to take the lead in showcasing their stunning property, located in Milwaukee, WI. You will work amongst a team of professionals within a beautiful building with premium amenities. You’ll be responsible for scheduling and conducting showings of all available rental units, helping prospective tenants experience the quality, style, and comfort our community offers. Weekend availability is required to accommodate high-demand viewing times.

Requirements

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience
Two to four years related experience or equivalent
Customer service: Manages difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; Meets commitments
Computer skills: Microsoft Word, Microsoft Excel, WI CCAP, TransUnion, and various rental search websites. RealPage experience a plus
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent
Well organized with ability to prioritize and multi-task
Ability to deal effectively with a diversity of individuals

Nice To Haves

RealPage experience a plus

Responsibilities

Show units to all prospects
Monitor condition and cleanliness of make ready units and model as well as tour path
Conduct pre-move in unit inspections
Answers the telephone and provides customer service
Processes rental applications
Prepares lease documents and handles lease signings if necessary
Communicates with applicants regarding application status
Provides accurate information on our rentals to callers and visitors
Ensure guest cards are complete, entered into RealPage and follow up is completed for all prospects
Accumulates traffic information from various sources and prepares a consolidated report
Maintains awareness of local market conditions and trends by preforming market studies quarterly
Creates social media content and newsletters
Is on top of customer relations and gives assistance to current residents regarding tenancy and ensure requests are delivered and carried out with accuracy and promptness
Provides support to the Assistant/Property Manager as needed
Audits all tenant files