Leasing Consultant
About The Position
At Indus Communities, we do more than manage apartment communities; we transform them. Since our first acquisition in 2002, we've been revitalizing multifamily communities in the Class B & C property space, across the Spring Branch and Southwest Houston area, creating places where residents feel proud to live, and teams feel proud to work. Today, we manage 39 apartment complexes, approximately 11,000 apartment homes, and remain committed to our mission of turning under-managed properties into thriving communities. We're looking for a driven, sales and customer-focused Leasing Consultant who is passionate about connecting with people, delivering exceptional service, and helping families find a place to call home. If you're a natural relationship builder with a passion for sales, hospitality, and resident satisfaction, we'd love to meet you.
Requirements
- High School Diploma or GED
- At least six months of relevant sales and customer service experience
- Excellent interpersonal, customer service, organizational, and follow-through skills
- Demonstrate an ability to support and contribute to the community team
- Demonstrate strong verbal and written communication and relationship-building skills
- Basic proficiency with Microsoft Office and property management technology platforms
- Must possess a positive attitude and self-awareness to be fully present and engaging with team members, residents, and prospects, while exuding a smile and calm, pleasant demeanor
- Operate telephone, personal computer/keyboard, Microsoft Office, including Word, Outlook, and community software
Nice To Haves
- Two or more years of experience in customer service and in sales and leasing across multifamily housing and/or hospitality
Responsibilities
- Welcome prospects and build rapport while getting to know their needs and wants.
- Provide engaging community tours
- Showcase apartment homes and highlight the unique benefits of living at Indus Communities
- Convert qualified prospects into happy residents
- Process lease applications and assist with applicant screening
- Support resident move-ins, move-outs, and lease renewals
- Build positive relationships with residents and provide outstanding customer service
- Assist with marketing initiatives, outreach efforts, and community events
- Conduct apartment inspections and help maintain community standards
- Partner with maintenance and management teams to deliver an exceptional resident experience
- Assist with lease renewals by proactively communicating with residents and promoting retention
Benefits
- Real career growth
- Supportive, team-driven culture
- Work that truly matters
- Competitive pay & benefits
- Earn up to $6k in bonus potential, $16-$23 hourly, based on experience, and community size & complexity
- Medical: $0 Deductible, $0 Copay, $0 Coinsurance (with baseline visit)
- Dental & Vision
- Employer-Paid Life Insurance
- Up to 160 hours of Paid Time Off (PTO)/Birthday PTO
- 25% Rent Discount - after 30 days of employment
- Bonus & Referral Program
- Up to $1,000 Employee Referral Bonus
- Education Scholarships for Employees & Families
- Emergency Relief Loans up to $2,500 (Interest-Free)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
