Leasing Consultant
About The Position
As a Leasing Consultant, you manage the leasing process from first hello to signed lease, and you help keep current residents happy enough to stay. You are the front line of the community and the engine behind occupancy. At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and hiring people who genuinely care about the resident experience.
Requirements
- High school diploma or GED.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
- Strong sales and customer-service skills.
- A strong desire to lead, both in your role and in your local community.
- Strong written and verbal communication skills.
- Willingness to travel occasionally between properties as needed.
Nice To Haves
- At least two years of sales experience.
- At least one year onsite in multifamily housing.
- Experience with Yardi Voyager, RentCafe, AIRM, LEO, Appwork, or similar CRM tools.
- Spanish fluency.
Responsibilities
- Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
- Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
- Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
- Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
- Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
- Manage resident communication channels and keep accurate CRM records.
- Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
- Support marketing initiatives and flag local opportunities to management.
- Help plan and host resident events and activities.
- Keep resident and vendor files accurate and organized.
- Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
- Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.
Benefits
- Medical coverage, including a zero-cost employee plan
- Dental and vision coverage
- Mental wellness program
- Gym membership stipend
- 401(k) with employer match
- Company-paid life insurance
- Short-term and long-term disability options
- Paid time off plus 9 company-paid holidays
- Paid maternity and parental leave
- Employee housing discount
- Cell phone stipend
- Alternative transportation allowance
- Monthly coffee coupon
- Perks at Work program
- Professional development support
- Peer recognition program
- Years of service awards
- Infinite Possibilities program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
