Leasing Consultant - Los Angeles (Multiple Prop.)

Interlink Multifamily Staffing • Los Angeles, CA

17h • Onsite

About The Position

Responsible for the leasing, marketing, and resident relations of multi-family residential apartments. This role requires representing the company professionally, providing excellent customer service, and managing various aspects of the leasing process from initial contact to resident renewals. The position also involves marketing efforts, reputation management, and ensuring compliance with company procedures and Fair Housing laws.

Requirements

• At least 6 months experience as a Leasing Consultant in a Multifamily environment
• Demonstrate strong oral and written communication skills
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook; previous experience with and/or ability to learn and navigate industry-specific software platforms
• Must possess a positive attitude and adaptability
• Ability to work a flexible schedule; may include weekends
• Professional image and dress required
• Must be able to pass a criminal background check

Responsibilities

• Represent the company in a professional manner at all times, providing excellent customer service to residents, vendors, and prospects
• Greet and qualify prospective residents, tour the apartment homes and community, and utilize closing techniques to secure the lease
• Record and follow up on all internet, telephone, virtual, and in-person leads using the provided CRM system
• Maintain compliance with company procedures and Fair Housing requirements
• Process applications for approvals (i.e., credit check, rental history, income qualifications, etc.)
• Follow up with applicant regarding status, process lease execution, and facilitate move-in
• Assist in securing resident renewals, utilizing company processes and systems
• Reputation management including monitoring advertising sites for accuracy and effectiveness, creating social media content, and generating positive property reviews
• Outreach marketing planning, execution, and tracking of results with the purpose of driving qualified traffic to the property and enhancing the business reputation in the greater community

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed