Leasing Consultant

STEADFAST MANAGEMENT COMPANY•Summerville, SC

17d•Onsite

About The Position

Provide direct assistance to management in the marketing, leasing, and administrative efforts of the community. This role involves greeting and assisting prospective residents, maintaining resident and office files, and supporting compliance procedures. The Leasing Consultant will also be involved in marketing and leasing activities, including giving property tours, preparing application paperwork, and understanding the community's target market. Additionally, the role assists with maintenance requests, move-in/move-out procedures, and financial reporting, including rent collection and daily banking procedures.

Requirements

Demonstrate ability to multi-task and meet various deadlines.
Exceptional scheduling and organizational skills
Computer literate, specifically MS Word, Excel (advanced level preferred) and Outlook for Windows
Well-developed interpersonal and communication skills
Strong decision-maker with ability to negotiate effectively
Strong customer service skills.
Positive “can-do” attitude, professionalism, and a high level of enthusiasm.
Must have the ability to stand and/or walk for long periods of time and climb stairs and ladders as necessary.
Must have a valid local State Driver’s License.
Must have current automobile liability insurance.
Must have the ability to safely drive a golf cart.
Strong command of the English language both written and verbal.
Team player with a strong work ethic and ability to interact with a variety of people and personality types.
Ability to solve problems involving residents, equipment failure, and emergency situations while remaining calm, rational, and professional.
Ability and willingness to substitute for any position when needed, from Property Manager to Porter.
Goal oriented.
Driven to further professional growth and education in the industry.

Nice To Haves

Knowledge of Yardi Residential preferred.

Responsibilities

Greet, assist, and qualify prospective residents.
Assist the Property Manager in all functions necessary to effectively operate the community.
Maintain professional communication with residents, applicants, and other representatives.
Prepare and maintain complete resident and general office files, keeping proper documentation at all times.
Assist with compliance procedures as directed by Property Manager and Steadfast corporate office.
Type business letters and memos using proper grammar and spelling.
Assist Property Manager with weekly and monthly reports and analysis.
Be aware of all relevant laws and agency regulations, including but not limited to fair housing, sexual harassment, disability accommodations, and landlord-tenant relationships as they apply to the policies and procedures of the company and the community.
Assist with special projects and administrative tasks as directed by management staff.
Assist Property Manager with leasing, marketing, and advertising preparation.
Assist applicants by giving property tours, answering telephone calls, preparing application paperwork, and communicating leases and community policies.
Exhibit strong demonstration and closing skills when showing prospective residents, the community, models, “make ready” apartments, and amenities.
Understand the target market of your community by outlining marketing goals, preparing regular market surveys, keeping open lines of communication with surrounding communities, and assist management in aiming advertising and promotions.
Take maintenance service requests from residents and follow-up on service calls, keeping and filing all copies and related documentation.
Assist with move-in and move-out procedures.
Assist with supervision of all vacant apartment turnover procedures.
Assist with annual unit inspections.
Assist management with the completion of required weekly and monthly reporting.
Assist in the collection of all monies due to the Community (rents, damages, late fees, etc.) and the preparation of receipts.
Assist in the daily banking procedures.