Part-time Leasing Consultant

Bryn Mawr Apartments - McKinney Properties•Pittsburgh, PA

12d•Onsite

About The Position

The Leasing Consultant is responsible for leasing and marketing as well as maintaining positive relationships with the residents within the apartment community. They should have strong organizational and communication skills.

Requirements

Strong organizational skills
Strong communication skills
Familiarity with the leasing process from application to lease signing
Knowledge of Fair Housing Laws
Ability to monitor and post on social networks
Ability to create marketing materials
Ability to distribute marketing materials
Ability to fulfill marketing offers
Ability to execute housing fairs
Accurate and in-depth knowledge of community aspects (rent, pricing, vacancies, availability, lease expirations, square footage)
Ability to complete market surveys
Ability to monitor area trends
Ability to stay current on prospective renter needs
Ability to analyze competitor marketing and sales materials
Ability to enter service requests into software
Ability to collect security deposits, rent, and other fees
Ability to plan and implement social activities
Ability to monitor curb appeal and community appearance
Ability to conduct follow-up with residents
Ability to maintain open and consistent communication with management and staff
Ability to assist with move-in/move-out process
Availability during non-business hours to respond to lockouts and minor service issues
Ability to assist with enforcement of clubhouse and pool rules
Ability to keep clubhouse, pool area, and community neat and orderly
Ability to travel from floor to floor
Ability to travel outside between buildings in varying outdoor weather conditions
Ability to remain in a stationary position (sit or stand) for 85% of the time
Ability to use hands to operate office machinery
Ability to communicate effectively with others
Occasional lifting may be required

Responsibilities

Greet prospective residents and provide information on floorplans, availability, amenities, and other pertinent information to help them determine if the community meets their housing needs.
Obtain prospective leads pertinent information and continue follow-up procedures according to company standards.
Thoroughly familiar with the leasing process from application to lease signing, collection of guarantor forms, if applicable, and all other pertinent information to ensure that the lease is executed correctly.
Understands and complies with Fair Housing Laws and all company rules and regulations.
Offer input and suggestions regarding promotions, advertisements, and other various strategies.
Monitor and post on blogs, forums, and social networks.
Online outreach and promotion using Facebook, Twitter, Pinterest and more.
Assist in the creating of signage, circulars, mockups, e-mail campaigns, online promotions, etc.
Assist in the distribution or delivery of marketing materials.
Assist in the fulfillment of marketing offers.
Assist with execution of housing fairs and other similar marketing opportunities.
Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
Understands and complies with Fair Housing Laws and all company rules and regulations.
Completes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters. Seek and analyze competitor marketing and sales materials both on and offline.
Assist residents with service requests. Enter service requests into the software and pass all service requests to maintenance personnel. Close work orders daily first thing each morning.
Collects security deposits (if applicable), rent and all other fees.
Plans and implements social activities/gatherings in common areas (Pool parties, breakfast socials, game nights, potluck dinners, pizza party, pool tournament, movie night).
Monitors the curb appeal and community appearance. Assists with the upkeep of these areas as needed. Alerts management or maintenance personnel of any known issues.
Conducts follow-up with residents when necessary to ensure overall customer satisfaction.
Maintains open and consistent communication with the Property Manager, Leasing Consultants, and the Maintenance Supervisor.
Assist with move-in/move-out process (inspections, distributing key packets and literature, collecting rental payments and /or missing paperwork, etc.) as directly by management.
Available during non-business hours to respond to lockouts and other minor service issues. Compensation provided.
Assist with enforcement of clubhouse and pool rules.
Assist with keeping the clubhouse, pool area, and community in a neat and orderly fashion. Report incidents to management immediately.
Performs other duties as assigned.