Leasing Consultant at Vintage Raleigh West Apartments

Bluecrest ResidentialRaleigh, NC
Onsite

About The Position

As a Leasing Consultant, your mission will be to drive occupancy by meeting your leasing goals and providing the sapphire standard for service, optimizing resident retention. To achieve this you will: Embrace Bluecrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis. Consistently deliver the best first impression of the property; treating each prospect and resident encounter with the highest level of professionalism and hospitality. Always be prepared for the sale; starting each morning by walking the show path to ensure curb appeal, show units, and amenities SPARKLE. Generate leads by posting ads, checking the website daily for accuracy and consistently promoting the property, amenities and available units on all social media platforms. Work your leads with urgency; updating the pipeline with great notes and meeting the sapphire standard for responding to all inquiries within 30 minutes. Turn leads into LEASES; continuously close throughout the tour and always ask for the deposit. Know your competition and stay ahead of market trends. Proactively retain current residents through thoughtful one on one engagement and follow up, as well as participating in monthly resident events.

Requirements

  • Experience in customer service.
  • Experience in sales.
  • Excellent interpersonal and communication skills.
  • Computer/technology skills.
  • Reliable transportation to perform all job duties on and off site.

Nice To Haves

  • Leasing experience.
  • Yardi software preferred.

Responsibilities

  • Drive occupancy by meeting leasing goals.
  • Provide the sapphire standard for service.
  • Optimize resident retention.
  • Embrace Bluecrest's culture of empowerment and transparency.
  • Engage in healthy debate with leadership and share what is not working well.
  • Deliver the best first impression of the property.
  • Treat each prospect and resident encounter with professionalism and hospitality.
  • Ensure curb appeal, show units, and amenities are in excellent condition.
  • Generate leads by posting ads and promoting the property on social media.
  • Check website daily for accuracy.
  • Work leads with urgency and update the pipeline with notes.
  • Respond to all inquiries within 30 minutes.
  • Turn leads into leases by closing throughout the tour and asking for the deposit.
  • Know the competition and stay ahead of market trends.
  • Proactively retain current residents through engagement and follow-up.
  • Participate in monthly resident events.

Benefits

  • Paid Time Off- 120 hours PTO accrual stating upon hire.
  • Floating Days- 2 floating days.
  • Holiday Pay- 9.5 holidays.
  • Paid Volunteer Hours- 8 hours of paid volunteer time you can use throughout the year.
  • Housing Discounts- 25% off rent available for all employees off any unit.
  • Comprehensive Insurance Benefits- Medical PPO, HDHP, FSA, HSA with employer match
  • Dental, Vision, STD, & LTD.
  • Retirement Plan- 401K with a 25% company match up to 6%.
  • Travel & Personal Discounts- Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).
  • Certification Reimbursement- Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more!
  • Performance Bonuses- Leasing, renewal, CNOI performance-based bonuses & more.
  • Tech Forward & Transparent Culture- Innovative internal software to make your job easier!
  • Property Empowerment- Operate your property without the regional bureaucratic constraints of a traditional property management company.
  • Cultural Appeal- We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!
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