Leasing Consultant

Coastal Ridge•Columbus, OH

About The Position

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your communities. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager. Where You’ll Work: At The Langham, every detail is curated for a lifestyle that feels distinctly elevated and undeniably new. Set in the heart of Grandview, the community pairs a coveted location with interiors that read like a design magazine. Residences feature Samsung smart appliances, two-toned shaker cabinetry, granite countertops, and dramatic white Italian tile, all accented by warm bronze finishes and under-cabinet lighting that adds a quiet glow. Select homes elevate entertaining even further with oversized kitchen islands, built-in wine racks, and beverage refrigerators, while private patios and balconies extend your living space outdoors. Beyond your front door, The Langham delivers a resort-level experience: unwind by the heated pool with private cabanas, recharge in the hot hydrotherapy spa, or sharpen your swing in one of two premium golf simulators. From the Starbucks coffee station and co-working lounges to the private theater, retro arcade, and pet spa, every shared space is designed to feel intentional, indulgent, and effortlessly livable, all supported by award-winning management and 24/7 emergency maintenance. Designed for modern living with a refined edge, The Fairfax brings sophistication to the heart of Grandview. Each residence showcases high ceilings, luxury wood-style plank flooring, granite countertops, stainless steel appliances, and in-suite washers and dryers, creating a home that feels both polished and effortless. Oversized walk-in closets and spa-inspired bathrooms featuring semi-frameless tiled showers and heated towel racks elevate everyday routines, while private balconies are available in select homes for an added layer of comfort. Beyond your front door, residents enjoy a year-round, temperature-controlled resort pool, a state-of-the-art fitness center with an instructor-guided mirror, and a welcoming clubhouse centered around a wood-burning fireplace. With controlled-access garage parking, a complimentary Starbucks coffee bar, thoughtfully designed outdoor gathering spaces, and award-winning on-site management, The Fairfax offers a lifestyle that feels intentionally elevated from every angle. At The Essex, elevated living meets one of Grandview’s most sought-after locations, placing you moments from local restaurants, shops, and everyday conveniences while still feeling tucked away and refined. Inside each residence, brand-new contemporary design sets the tone with stainless steel appliances, quartz countertops, bronze accents, and wood-style plank flooring, complemented by oversized walk-in closets, vaulted ceilings, and the ease of in-unit washers and dryers. Select homes offer private patios or balconies for a quiet retreat at home. Beyond your door, residents enjoy secure access, a 24-hour fitness center with Peloton bikes, inviting outdoor gathering spaces with a fire pit and grilling stations, and controlled-access garage parking. With award-winning management, 24/7 emergency maintenance, and exclusive access to The Langham’s resort-style amenities, The Essex offers a polished, connected lifestyle in the heart of Grandview—where location, design, and comfort come together effortlessly.

Requirements

High school diploma or equivalent required.
Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
Multisite experience preferred.
Strong computer literacy and the ability to learn new systems quickly
Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
Ability to participate in emergency duties as needed.

Responsibilities

Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
Collect move-in related fees and ensure all paperwork and funds are properly handled.
Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
Maintain and manage the community waitlist, communicating updates with prospects as needed.
Perform other duties as assigned.