Leasing Consultant

Positive Investments•Napa, CA

7d•Onsite

About The Position

The Leasing Consultant is responsible for supporting the property manager in various aspects of residential property management operations and financial performance. They play a vital role in achieving business objectives, maximizing revenue, and ensuring compliance with company policies and procedures. This position reports directly to the property manager.

Requirements

Social Media Management - experienced with creating and posting content on social media platforms / Marketing, creating flyers, ads.
Utilize Yardi software for tracking leases, managing tenant information, and generating reports as needed.

Responsibilities

Performs property inspections to ensure curb appeal, cleanliness of all common areas and that the property is a hazard free environment. Follow up inspections and proper documentation such as entering work orders to complete the punch list of items is complete.
Assist in the process of vendor selection to ensure ethical and quality of performance. Negotiate pricing for all vendor services frequently.
Assist in managing resident issues, such as resident disputes, maintenance repairs (ensuring they are addressed and completed in a reasonable time frame). Documentation is thorough and accurate for all types of activity listed above.
Assist the property manager with approval of resident applications, discounts, and lease renewals.
Prepare and review daily and weekly traffic reports, activity and availability reporting. Strategize with the site manager on advertising, renewal increase recommendations, on a daily/ weekly/ monthly/ quarterly / annual basis to meet company objectives for the asset.
Rent collection and review of all scheduled revenue in accordance with company goals. Maintain budgeted occupancy. Review Deposit reporting for accuracy on a weekly/ monthly basis. Process invoice coding and submittal to appropriate department in a timely basis meeting company standards. Assist in the preparation of annual budgets and reporting.
Responsible for operating all maintenance programs, including preventative inspection schedules, budgets, safety, storage, inventories, vendor use, purchase order systems. Manage projects and contractors completing improvements of the asset. Generate and handle traffic, qualify future residents, lease apartments, prepare lease documentation, and complete move-in paperwork and procedures to include inspection of the apartment prior to move in. Coordinate move-in schedule with maintenance as well as a move-in inspection with the new resident.
Prepare and schedule all activity for residents during any portion of their residency cycle (prospect, move in, renewing resident, or move out resident) to ensure a prompt response.
Responsible to prepare all vacant units/ models to be viewed to meet company standards.
Complete open and close procedures are completed on a daily basis.
Follow-up with all prospects and future residents in a timely manner via phone, email, mail.
Prepare Increase/renewal notices to comply with the assets objectives in retention.
Assume responsibility in the absence of the Site Manager and Assistant Site Manager (if applicable).
Manage all aspects of the leasing process, including marketing available units and conducting tours for prospective residents.
Social Media Management - experienced with creating and posting content on social media platforms / Marketing, creating flyers, ads.
Negotiate lease agreements and renewals, ensuring compliance with legal standards and company policies.
Maintain accurate files and records related to leasing activities, tenant communications
Implement effective strategies for upselling amenities and services to enhance tenant satisfaction and retention.
Utilize Yardi software for tracking leases, managing tenant information, and generating reports as needed.
Foster positive relationships with residents through effective communication and conflict management strategies.