Leasing Consultant (Tax Credit Exp Required) - Ekos Cadenza I & II - Naples, FL

Bryten • Naples, FL

4d • $21 - $21 • Onsite

About The Position

At Ekos Cadenza I & II, we believe a great community starts with great people. We’re more than just a place to live—we’re a place where residents feel welcomed, respected, and connected. We’re looking for a Leasing Consultant with Tax Credit/Affordable Housing experience who is passionate about people, detail-oriented, and excited to help prospective residents find a place they’re proud to call home. If you enjoy building relationships, creating memorable resident experiences, and making a meaningful difference in your community, we’d love to meet you! As our Leasing Consultant, you'll be the welcoming face of the community—responsible for creating exceptional experiences for prospective and current residents while supporting the overall success of the property.

Requirements

• At least 1 year of Tax Credit/LIHTC or Affordable Housing experience — required.
• Working knowledge of HUD rules and regulations and low-income housing program policies and procedures.
• High school diploma or GED required
• Valid driver’s license, current automobile insurance, and reliable transportation required.

Nice To Haves

• Previous leasing, property management, or related customer service experience preferred.
• Experience assisting with recertifications, move-in files, compliance documentation, and affordable housing requirements.
• A friendly, enthusiastic, and customer-focused approach.
• Strong communication and interpersonal skills with the ability to build rapport and establish trust.
• The ability to overcome objections, identify resident needs, and effectively support leasing goals.
• Excellent organization, attention to detail, and follow-through.
• Strong time management and the ability to manage multiple priorities in a fast-paced environment.
• Professional written and verbal communication skills.
• college degree preferred.
• Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel.
• Experience with Yardi, ResMan, On-Site, or other property management software preferred.
• Basic math and financial comprehension skills.
• Bilingual skills are a plus but not required.

Responsibilities

• Welcome and engage prospective residents, current residents, and guests in person, by phone, and through electronic communication.
• Conduct engaging community tours and showcase apartment homes, amenities, and everything that makes our community feel like home.
• Guide prospective residents through the leasing journey—from the initial inquiry to application, approval, and move-in.
• Assist with property operations in compliance with Affordable Housing, HUD/Section 8, and Low-Income Housing Tax Credit (LIHTC) regulations, including required documentation and reporting.
• Assist with move-in, recertification, and resident files to help maintain compliance with applicable funding and program requirements.
• Process rental applications, lease renewals, and related documentation accurately and efficiently.
• Respond to resident questions, concerns, and service requests with professionalism, urgency, and a solutions-focused mindset.
• Build strong resident relationships and support retention through exceptional customer service and community engagement.
• Maintain accurate, organized, and up-to-date resident files and leasing records.
• Partner with maintenance and property team members to help maintain a clean, welcoming, and well-presented community.
• Support marketing, outreach, and occupancy initiatives.
• Follow Fair Housing requirements, company policies, and all applicable laws and regulations.
• Help create a positive, inclusive, and welcoming environment where residents feel valued.
• Perform other duties as assigned.

Benefits

• Comprehensive Medical Plans with flexible coverage options for you and your family
• Dental & Vision Insurance options to support your overall well-being
• Health Savings Account (HSA) with employer contributions
• 401(k) with Company Match to support your financial wellness
• Life & Disability Insurance options to help protect you and your loved ones
• Vacation Time that starts accruing on Day 1!
• Paid Holidays + Floating Holidays to support work-life balance
• Wellness Programs to support your mind and body
• Professional Development & Education Opportunities to support your professional growth
• supplemental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED