Leasing Consultant

Lynd Management Group, LLC • Pittsburgh, PA

28d • $20 - $26 • Onsite

About The Position

Lynd Management Group is seeking a detail-oriented Leasing Consultant to guide prospective residents through the affordable housing application and leasing process - from their first inquiry and property tour to qualification, approval, and move-in. This position combines sales and customer service with affordable housing compliance and detailed documentation.

Requirements

• High school diploma or GED.
• One to three years of leasing, sales, hospitality, or customer service experience.
• Experience with LIHTC, HOME, HUD, Project-Based Section 8, or another affordable housing program.
• Experience collecting eligibility documentation and maintaining resident files.
• Ability to explain detailed application requirements clearly and respectfully.
• Strong sales, customer service, communication, and organizational skills.
• Strong attention to detail and ability to meet compliance deadlines.
• Familiarity with Fair Housing requirements.
• Proficiency with Microsoft Office.
• Ability to walk the property, conduct tours, and visually inspect apartments.

Nice To Haves

• RealPage OneSite experience preferred.

Responsibilities

• Respond promptly to telephone, email, internet, and in-person inquiries.
• Explain the property's income restrictions, rental criteria, and application requirements.
• Schedule and conduct property and apartment tours.
• Communicate the property's features, amenities, and value.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Collect required income, asset, household, and eligibility documentation.
• Assist with initial certifications, recertifications, and required notices.
• Maintain accurate applicant, resident, waiting list, and compliance records.
• Follow up consistently with prospects and help convert qualified applicants into residents.
• Walk apartments before move-in to confirm they are ready.
• Assist with preparing resident files for audits and compliance reviews.
• Correct file deficiencies and provide requested documentation promptly.
• Support marketing, outreach, resident retention, and lease-renewal activities.

Benefits

• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off, holiday pay, and a birthday paid day off
• Employee Assistance Program
• Apartment discount
• Employee referral bonus program
• 401(k) plan with company match
• Training and career-development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED