Leasing Consultant - Lewes & Milton

Capano Management Company

45d • $17 - $24

About The Position

Capano Management is seeking a Residential Leasing Consultant to be the face of
our community, responsible for assisting prospective residents in finding their
ideal home. Our Residential Leasing Consultants are the first impression to
potential and current residents. Their primary responsibilities are to ensure
the satisfaction of our residents while also meeting leasing, retention and
occupancy goals for the community. This individual will have excellent customer
service skills, think outside the box, have the ability to build lasting
relationships and exude professionalism in all interaction.

Requirements

• Work a varied schedule including weekends and holidays as required
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Strong written and verbal communication skills
• Excellent organizational skills and ability to manage multiple priorities with competing deadlines
• Exhibits behaviors of honesty, commitment to goal achievement and effective relationships with colleagues
• Self-start with the ability to quickly adapt to new circumstances as they arise
• Ability to maintain a high level of confidentiality keeping all account information confidential and handle discrete matter appropriately
• High school diploma required
• One year of experience in sales, hospitality and/or customer service

Nice To Haves

• Leasing and/or property management experience not required
• Degree preferred

Responsibilities

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great move-in experience
• Showcase the value of the community features as they relate to the customer needs
• Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
• Utilize and establish creative marketing and social media strategies to increase property traffic
• Support occupancy and retention goals by following up with potential and current residents
• Use problem solving skills and best judgment to handle unpredictable situations as they arise
• Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
• Promote positive resident relations through courteous and timely response to resident needs and concerns
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
• Collaborate with team members to plan and organize resident events
• Will assist in other projects and activities as assigned

Benefits

• Capano offers competitive compensation and benefit package to full time employees which includes: medical, dental, vision, life insurance, and disability benefits, 401(k) Match, Paid Time Off and a number of company sponsored events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED