Leasing Consultant - Part Time

PreissKnoxville, TN
Onsite

About The Position

Leasing Consultants are responsible for completing the day-to-day leasing and marketing operations of the property while maintaining positive resident relations. This role involves handling inquiries, engaging with potential and current residents, and contributing to marketing efforts to drive prospects to the property.

Requirements

  • Minimum: (1) year customer service and/or sales experience
  • Excellent customer service skills and ability to resolve escalated customer concerns
  • Understanding of Fair Housing

Nice To Haves

  • Property Management leasing experience

Responsibilities

  • Answer calls and persuade potential residents to visit the property or the property website
  • Greet potential residents, parents and visitors in a professional manner
  • Pursue leads by completing daily follow ups in leasing database
  • Place delinquency phone calls
  • Complete guest cards and send thank-you notes
  • Attend and participate in resident events and event clean up
  • Create working relationships with universities, local institutions, employers, local businesses, cultural centers to help drive prospects to property
  • Execute and promote resident events
  • Set up on campus and hand out promotional items
  • Community Marketing- meet with local businesses, flyer put out, etc
  • Tour competitors on frequent basis to gather information on leasing strategies (i.e. specials, occupancy, prelease percentages, and property upkeep)
  • Greet existing and potential residents
  • Address and resolve questions/concerns in a timely manner
  • Log packages
  • Generate mailings
  • Collect checks and monies owed
  • File leases
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